Understanding the Nature of Summer Storms in Charlotte | SERVPRO of Northeast Charlotte

6/17/2024 (Permalink)

Whether its storm damage cleanup or restoration, SERVPRO of Northeast Charlotte is ready to respond in a moments notice to your call.

As the temperatures rise and the humidity settles in, summer storms become a common occurrence in the Charlotte area. These storms bring heavy rain, strong winds, and sometimes even hail, posing a threat to both property and personal safety. Understanding the nature of these storms is the first step in preparing for them effectively.

Charlotte experiences a variety of summer storms, ranging from typical thunderstorms to more severe weather events like hurricanes and tropical storms. Thunderstorms can develop rapidly, bringing sudden downpours and lightning strikes. Hurricanes and tropical storms, although less frequent, can cause significant damage with their high winds and torrential rain.

Preparing for a Power Outage During a Summer Thunderstorm | SERVPRO of Northeast Charlotte

6/3/2024 (Permalink)

Stay safe this summer with SERVPRO of Northeast Charlotte's thunderstorm safety tips! Be prepared and stay informed to protect your home and family.

Summer thunderstorms can be breathtaking to watch, with their booming thunder and dazzling lightning displays. However, they can also bring a host of problems, including power outages.

While it’s impossible to prevent these outages entirely, being prepared can make a big difference in how you handle them. Here are some tips to help you prepare for a power outage during a summer thunderstorm.

Guidelines for Preparing for Storms With Anxious Children | SERVPRO of Northeast Charlotte

5/15/2024 (Permalink)

When the storm has passed, call SERVPRO of Northeast Charlotte to help you recover.

The roar of thunder, flashes of lightning and blaring tornado sirens create a chaotic scene. Your dog paces anxiously, while your kids are on edge. Storm situations can be terrifying, especially in our community.

While we can’t control the weather, we can prepare how to react effectively to keep everyone calm and safe, especially our little ones.

Keep reading for tips on how to plan for storms as a family, ensuring everyone remains calm, cool and collected when emergencies strike.

Avoiding Mold and Mildew: Tackling Water Leaks Quickly | SERVPRO of Northeast Charlotte

5/1/2024 (Permalink)

Trust our team at SERVPRO of Northeast Charlotte to provide comprehensive services for a full recovery for all your water damage restoration needs.

The last thing you need to deal with after a long day of work is an unexpected home disaster. You’ve worked hard enough, so you shouldn’t have to worry about your home on top of everything else!

Unfortunately, home disasters are unpredictable and tend to happen at the most inconvenient times. A busted pipe, an open window during a rainstorm or a faulty appliance can all leave you with a watery mess.

The key to a quick recovery is a quick response! Our team will respond right away to help dry out your home and to tackle your repairs so you can avoid further issues like mold or stinky mildew.

Understanding Insurance Claims With SERVPRO | SERVPRO of Northeast Charlotte

4/15/2024 (Permalink)

SERVPRO of Northeast Charlotte is Here to Help® with your business' disaster recovery!

Disaster situations are confusing enough, aren’t they? The initial panic, the chaos of an unexpected situation and the sheer danger that your family could be in can all add up together to create a really unfortunate situation.

Even more unfortunately, however, is that your experience is not over right when the disaster situation has been handled and controlled. You still will have to navigate your recovery process.

That’s where we come in! We will make sure to facilitate a quick restoration no matter your situation, and we will also handle the more unexpected parts of disaster recovery, like navigating your insurance claim.

Back to the Basics of Flood Damage Prevention | SERVPRO of Northeast Charlotte

4/1/2024 (Permalink)

SERVPRO of Northeast Charlotte is ready to help in a moments notice after spring showers leak in to your home or business.

We can all find success when we take life back to the basics. Whether you are trying to teach your child his or her math homework, trying to figure out where a recipe went wrong or troubleshooting a leaking appliance, starting from the beginning and working your way out can be immensely helpful.

The basics of life also apply when it comes to disaster preparation and storm preparedness. While we all know that Mother Nature can’t be tamed, we can take certain steps now so we can be prepared for what is to come this season.

Flooding emergencies can be really scary if you aren’t prepared, so we offer some helpful tips to help you stay in control no matter what the year has in store for our community.

Dealing With the Ick Factor: Sewage Leaks | SERVPRO of Northeast Charlotte

3/20/2024 (Permalink)

SERVPRO of Northeast Charlotte is always ready to respond to your call when biohazard and sewage incidents strike.

What gives you the ick? Dirty kitchen floors? Discovering the container of moldy food previously forgotten about in the back of your fridge? In addition to these personal experiences, we would bet that suffering from a sewage leak would also be somewhere at the top of this list.? 

Having sewage in any part of your home where it shouldn’t be is not only gross, but it is also a really dangerous situation to find yourself in. Thankfully, our team is here to handle your entire cleanup and recovery.  
 
 

Responding To The Leak? 

 
Sewage backups can happen unexpectedly if your pipes become clogged or blocked in some way. If the waste water can’t flow down your pipes the way it should, it will eventually be forced backwards up the pipe and can wind up in your toilets, sink or even bathtub. Sewage can also leak out of your pipes if you have any holes or wear and tear along the pipe lines.  
 
No matter how the leak starts, tackling the problem right away should become your top priority. Sewage is considered a toxic substance and you should never handle it without the proper safety gear and training. Sewage can harbor all kinds of dangerous organisms like viruses, bacteria and microbes that can make you sick or worse, they could be deadly.? 

Avoid coming into contact with the contaminated water, but if you are able to reach the water shutoff valve without getting dirty, do that right away to help stop the flow of sewage. Once the situation is partially under control, start opening windows and turn on a few fans to let the fumes escape. Close off the area to keep your family or customers out of harm’s way and then give us a call.? 

Where We Come Into Play  
 
Dealing with toxic substances can be really dangerous if you don’t know what you are doing. This is why a quick call to SERVPRO of Northeast Charlotte is always the answer when it comes to biohazard cleanup! Our team is highly trained and we are always equipped with the latest and most secure safety gear.? 

While you wait for our arrival, go ahead and pull out your phone and start taking pictures of the damage right away. Obviously, these images aren’t going to be printed and framed any time soon, but they are necessary for your insurance claim. Your agent will want to see the situation as it happened, so having these pictures will help support your claim.  
 
 

Once we arrive at your door, we will focus on locating the reason for the leak and addressing repairs right at the source. We certainly don’t want you to have to go through this again! At the same time, our cleaning crew will get to work on removing the sewage and standing water. We will request that you stay out of the area during this part to save your nose (and your stomachs) from the least pleasant part of this type of recovery.? 

After the space is cleaned and sanitized, we will be able to categorize the damage and we will work towards your reconstruction. Depending on how long the waste water was left to linger on your floors, you could be dealing with significant structural damage. Our team will be sure to rebuild and reconstruct your home with confidence!? 

Sewage leaks should always be cleaned up by professionals. Call SERVPRO and we will take care of you. 

The Best Alert? The Alert That Works for You | SERVPRO of Northeast Charlotte

3/1/2024 (Permalink)

Let SERVPRO of Northeast Charlotte help you get from April showers to May flowers.

The spring season in the Charlotte area is always an interesting one! It can be warm and dry, mild and rainy, or a combination of everything in between. In addition, we all need to keep an eye out for serious thunderstorms and severe weather.

While we can all glance at the sky when the clouds start to change, it is important to know far in advance when severe storms are in the area. Check out our tips below for some easy ways to stay connected and stay in the know when storms are on the horizon.

Tackling Business Damage After a Disaster | SERVPRO of Northeast Charlotte

2/15/2024 (Permalink)

SERVPRO of Northeast Charlotte is here for your business every step of the way, from ERPs to disaster recovery.

Even though you hopefully don’t dwell on the potential for disasters every day, the chance is unfortunately always there. A simple water leak, serious fire or disastrous flood could leave you with extensive damage and a lot of questions.

Thankfully, SERVPRO of Northeast Charlotte is here to make sure your business recovers and reopens quickly no matter what! Read on to learn how our talented team will be there for you from start to finish.

Relying on SERVPRO® to Recover From Disaster | SERVPRO of Northeast Charlotte

2/1/2024 (Permalink)

SERVPRO of Northeast Charlotte is Here to Help® when any disaster strikes!

When disaster strikes, it always seems unexpected and can be really overwhelming. We often aren’t prepared and that can lead to further issues and a longer recovery period.

Disasters can happen when Mother Nature decides to bring a strong storm to town or they can even occur from something as simple as an overlooked leaky faucet in your utility room.

However they happen, having a reliable restoration company to handle your recovery is vital. That’s why SERVPRO of Northeast Charlotte is here to help! A single phone call to our team will jumpstart your entire recovery process and we will take it from there.

Staying Warm Without Starting House Fires | SERVPRO of Northeast Charlotte

1/16/2024 (Permalink)

Fire safety is a top priority for us at SERVPRO of Northeast Charlotte this winter. Keep your home safe with these helpful tips!

The temperatures have dropped, and we are all spending much more time indoors at this time of year. While we are grateful to not suffer through extreme winter weather, we do see our fair share of chilly days and snow is not out of the question on any given year.

While we hunker down for the season, many of us lean on our heat sources like fireplaces and space heaters for some extra warmth. Unfortunately, that’s also what causes a spike in house fires across our community. Our SERVPRO of Northeast Charlotte team explains more about how to stay warm without starting an out-of-control fire below.

Discovering Water Leaks With Confidence | SERVPRO of Northeast Charlotte

1/2/2024 (Permalink)

Water damage can happen anywhere in your home. Call SERVPRO of Northeast Charlotte to restore water damage on your property 24/7, 365.

Water is flowing in and out of your home all of the time. It flows out of your taps when you wash your hands, it drains down your utility sink when you run a load of laundry and it flows into your ice maker to slowly become ice cubes that will eventually chill your drinks.

Because of this close relationship that we have with water, the risk of suffering from water damage at any point is always constant. While it is not possible to always prevent water damage from occurring, knowing where it often starts can help you track down a problem quicker and with more confidence.

Training Your Employees for a Fire Emergency | SERVPRO® of Northeast Charlotte

3/30/2023 (Permalink)

Dealing with the aftermath of a commercial fire? SERVPRO of Northeast Charlotte is your local restoration expert.

Dealing with emergencies at work is part of owning or operating a commercial business. Small situations can often be handled by yourself or your maintenance crew, but larger problems can impact your entire staff.

Whenever fire is concerned, it is crucial that your team understands how to react to help minimize the situation.

Fires can create chaotic situations, so having a plan that your employees can follow can help keep everyone focused and safe. Teaching your staff fire safety basics and how to use a fire extinguisher can go a long way in an emergency!

The 3 Largest Storm Damage Threats | SERVPRO® of Northeast Charlotte

9/28/2022 (Permalink)

When you suffer storm-related damage to your home or business, make SERVPRO of Northeast Charlotte your first call.

If you see severe weather in the forecast, chances are that there is always an element of worry in the back of your mind. Storm damages are very real and common when the weather gets severe enough! Thankfully, a lot of homes nowadays are built to withstand severe weather, but there is always a risk involved when it comes to Mother Nature.

We address the three largest threats to our homes in this latest blog post! Water, wind and impact damages are among the most common reasons for home damage, and if the incoming storm is producing all three threats, you could have a big mess on your hands.

However, just because there is a storm in our area, it doesn’t mean that your home will suffer any sort of damage. It all depends on the incoming system and the weather it is producing. Your location in the city, the landscape around your home and the very structure of your home also come into play as well.

In Charlotte, we see severe thunderstorms, tornadoes, flash flooding and winter storms, so it is crucial to be prepared for the variety of threats that we are susceptible to.

Wind, water and impact damages can come out of any of the above threats, so let’s break them down below:

Wind

Wind can come with tornadoes and any sort of severe storm. When it blows quickly enough, it can cause massive amounts of localized damage. Even thunderstorms alone can produce winds over 100 mph.

Wind has dual threats. By itself, it can sheer off house siding or pull shingles off the roof. And wind can make trees and other large objects seem weightless, allowing them to become projectiles.

Make sure to stay inside if a straight-line wind warning is issued or if the wind speeds start to pick up.

If you have enough of a heads-up before any incoming storm, you can tie down any loose furniture or play sets in your yard and also clean up any dead trees or limbs. Reducing the amount of hazards in your yard can keep your damage risk low.

Water

We rely on water from storms to keep our lawns, trees and gardens thriving, but if the rain is heavy enough, it can cause massive headaches for homeowners! Water can flood basements, weaken walls and floors, and cause exponential mold growth if left untreated.

To reduce your risk of widespread water damage, make sure that any landscaping you do ensures water flows away from the foundation of your house, or consider installing a rain garden! A rain garden can enhance the beauty of your yard while also providing a place for all of the storm water to flow to.

If your home has gutters, keep them clear of any blockages. When your gutters can function properly, it helps move water off of your roof and away from your home.

Impact

Perhaps the most scary of the three is “impact damage.” Whenever a large tree or outdoor object falls or is tossed into your home, there is the potential for catastrophic and costly damages.

Do your best to keep your trees maintained by trimming them regularly and removing any dead limbs quickly. You can also try to secure any large outdoor furniture if you have enough time ahead of a storm.

The cost associated with severe weather damages is huge! In just 2021 alone, Americans reported over $145 billion in damages. This number can be reduced by incorporating some of our storm preparation tips!

When you do suffer some sort of storm damage to your home or property, we want to be your first phone call at SERVPRO of Northeast Charlotte. We have a quick response time and can get going on your restoration project right away.

When you suffer storm-related damage to your home or business, it’s important that you know who to call! Contact us today to get your storm damage restoration started faster.

Reducing the Flooding Risk for Your Home | SERVPRO® of Northeast Charlotte

9/28/2022 (Permalink)

Experienced water damage in your home? Call SERVPRO of Northeast Charlotte to get the restoration process started right away.

Whenever water is involved in a natural disaster or home accident, the damages can be immediate and expansive. It only takes an inch or two to cause lasting problems to your home.

Were you aware that not all insurance policies cover flood damage? Knowing that should be the motivation you need to prepare as much as you can to prevent the damage before it even happens.

Did you know that there are 19,841 acres of land located in a floodplain in Mecklenburg County? Whenever there is heavy rain, the risk of flooding in floodplains increases because these areas were naturally developed to hold a lot of water. You can use this helpful tool to see if your personal address is located in a flood zone.

Starting Outside Your Home

Gutters are a great tool when it comes to protecting your home from flood risk! A properly working gutter system keeps water off of your roof and helps it flow down and away from your foundation.

If you love to garden and grow your own food, you can actually use your garden as a natural flood prevention tool! Plant your garden in an area of your yard that seems to collect a lot of water and make sure to angle it away from your home so that the falling rain flows down to your veggies and flowers.

Protecting your propane and fuel tanks is also a great idea before any incoming weather. Anchor them to the ground so you don’t lose them in a flood, and if you have any electrical outlets located on the ground, it may be a good idea to try to relocate them to a higher spot.

Inside the Home

Protecting your lowest levels and basement starts with a sturdy foundation! Many water issues can be traced back to a crack or a leak in your foundation. Inspect your foundation blocks often to catch any cracking and seal them up right away.

Protecting your home from flooding can be cost-effective if you take simple steps every day. Being prepared will benefit you in the long run!

Flooding can also originate from issues inside the home. All it takes is for your washing machine to overflow or a leaky pipe to burst for you to have a large issue on your hands.

If you notice any small leaking or water drips, address the problem immediately to hopefully stop the problem in its tracks. Installing a leak sensor can also help catch any problems right as they are happening.

Protect the things that you love most in your home! Precious photographs and keepsakes should be kept in an area of your home that is safe from flooding, and it is even better if you get them high off the ground in a waterproof container. Important documents and your emergency plan should also be copied and kept in a similar area so that you are always ready for anything.

Experienced water damage in your home? Call SERVPRO of Northeast Charlotte today to get your restoration completed faster.

Your Home’s Risk of Lightning Fires | SERVPRO® of Northeast Charlotte

9/28/2022 (Permalink)

If you are dealing with smoke or fire damage from a recent fire, call SERVPRO of Northeast Charlotte to learn about a restoration solution for your is

Whenever fire affects your home, it can be dangerous and cause extensive damage. Thankfully, many internal home fires can be prevented by staying attentive to any cooking or being responsible for flames you light. However, when the fire risk originates naturally, it can be much harder to prevent.

Thankfully, being personally struck by lightning is still a rare occurrence, but lightning strikes on houses are actually relatively common. Approximately 70,000 damage claims were reported due to lightning in 2020. If your home is struck by lightning, take the following precautions to help reduce your risk of damage or injury.

Lightning Formation

Lightning begins as a giant spark that travels from the clouds to the ground (or your roof). Normally, lightning is associated with severe weather, but it can also happen during forest fires, heavy snowstorms and even dry conditions.

Lightning and Your Home

If lightning does strike your home, it can be immediately a dangerous situation and will often start a fire due to the intense heat and transfer of electrical current. If a fire does break out, you might not notice it right away if it starts in your attic or in one of your walls.

Even if you don’t see the fire, you will probably immediately know what happened because lightning strikes are immensely loud and can produce a burning smell as they burn whatever they touch on the way down.

Installing a lightning rod can help reduce the impact of damages to your home. A lightning rod is designed to help deflect and absorb the impact of a lightning strike so your home doesn’t have to take the full force of its energy.

It might also be a good idea to buy a surge protector for your electrical panel to avoid a major problem if the strike hits your electrical box.

Lightning in the Area

If your home avoids a direct lightning hit during a storm, that doesn’t necessarily mean you are out of the woods! If a strike hits a neighboring house, it can also start an out-of-control fire if the flames aren’t controlled quickly. An average of 9,000 wildfires are caused by lightning strikes every year.

Reduce the risk of your property catching fire by cleaning up brush or dead leaves, and check your smoke detectors every month to ensure they are ready to alert you of any danger.

If you do encounter a fire, call 911 immediately and exit your home as soon as you can. When the fire is out and it is safe to re-enter your home, call us at SERVPRO of Northeast Charlotte.

Fire damage can be extensive and tricky to restore, but we are highly trained and passionate about the restoration process. We will get you back into your fully restored home right away!

Have you experienced smoke or fire damage in your home? Call us today to get the restoration finished fast.

SERVPRO Is the Restoration Restoration Business You Can Trust | SERVPRO® of Northeast Charlotte

4/26/2022 (Permalink)

No matter the damage sustained, SERVPRO of Northeast Charlotte has the tools and team to help your home return to a normal state quickly.

Life happens, and we want to be there for you when it does. Here at SERVPRO, we specialize in cleanup and restoration services to help you navigate water, fire and storm damage and the subsequent cleanup process, but we also offer disaster relief cleanup in the event of a natural disaster.

Water Damage

Flash flooding happens often without much warning, especially if it stems from a hurricane or a large storm system that moves through the area quickly. Whether it be an inch or a foot of water, any water damage at all can produce a serious impact. In fact, floods cause more than $10 billion in damages nationwide every year.

If you are a homeowner in Northeast Charlotte or you own a business in town, unexpected water issues and the upcoming hurricane season can cause major damage to your home or business. Our SERVPRO technicians are fully trained to handle all kinds of water damage and can help you get back to normal in no time.

We have the skills and ability to act quickly by drying up standing water, detecting hidden moisture and assisting in returning your space to the condition it was before the damage occurred. We pride ourselves on the ability to help people in their time of need.

Fire Damage

A fire department in the United States responds to a fire every 23 seconds, and there was roughly $8.1 billion in direct property damage and losses nationwide in 2020.

If your home or business has suffered fire damage, we’ll jump right into action with our seven-step restoration process.

In order to be thorough while assessing fire damage, we follow that step-by-step procedure very carefully to understand the full extent of the damage and to help restore your home or business as safely and quickly as possible.

Storm Damage

Storms can develop in an instant and wreak immediate havoc on our homes, especially when you aren’t expecting the severity or location of the damage.When the unexpected happens and you don’t know where to turn, call us and we will be there for you.

Not only can storms damage the actual structure of your home, they can also damage your personal possessions and furniture. Thankfully, your possessions can go through our content restoration process with the intention of restoring them instead of replacing them. Your original items are as important to us as they are to you.

What Sets SERVPRO Apart?

We are here and ready to help. Our SERVPRO experts will answer your call ²⁴⁄₇. We know that disasters and accidents don’t happen only 8 a.m. to 4 p.m. Monday through Friday, so we work around the clock to be prepared for when you need us. Reach out to our Emergency Line and receive immediate assistance, day or night.

With more than 50 years of restoration experience, our experts in green are the reason we are the No. 1 cleanup and restoration team in the nation. We’re locally owned and operated here in Charlotte, but we’re also backed by a network of more than 1,900 locations around the United States.

That means we have the resources of a large business with the touch of hometown love for Charlotte! You can count on us to have your home or business back to "Like it never even happened." status as quickly as possible.

Regardless of the type of damage sustained, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when you need a dependable team to help you rebuild your life.

Helping Your Business Through Anything | SERVPRO? of North East Charlotte

3/21/2022 (Permalink)

SERVPRO of Northeast Charlotte is your local commercial restoration expert. Contact us today should you experience any damage.

Being your own boss or owning your own business can seem like the perfect job. Reality, though, is that while it does have its benefits, it doesn’t come without risk. The risk we are referring to is that if a disaster or accident were to happen, it could cause major disruptions.

But lucky for you, SERVPRO of Northeast Charlotte is here to cover any recovery needs you have! We can help carry the burden of your business needs when it comes to disasters and emergencies.

Large loss recovery. Fires, storms and flooding are some of the top causes of financial loss for businesses here in the United States. These are the types of incidents that can quickly cause a lot of damage, and even more so there’s a delay in responding. We have someone on call 24 hours a day, so that if you have an emergency, you have someone to call on.

Emergency Ready Plan. You can begin the recovery process before a disaster ever strikes, all you have to do is become prepared! We work to help you create the perfect plan that works for your unique needs. Things like alternate meeting sites or temporary vendors to use during a crisis—these are things that we can help sort out for you.

Cleaning of All Kinds. We are known for taking care of general cleaning needs like carpet cleaning or upholstery restoration, but what you might not realize is that we also handle specialty needs like safe biohazard removal. We have been in this industry for a long time, which means we have seen and done it all.

Restoration Services. Sometimes things happen that are beyond our control—storms bring floods, pipes burst in the winter or a toaster catches fire. Regardless of what may happen, the disaster will require cleanup and restoration. No one can get there faster, or handle it with professionalism better than SERVPRO of Northeast Charlotte.

Industry Specialization. Our highly trained technicians have had decades of experience and training, learning the ins and outs of every type of commercial enterprise. No matter what industry you’re in, we can tackle your cleaning or restoration needs. We also work to enclose the area so that we don’t disrupt your normal business operations.

Whatever your recovery need may be, and whatever your commercial property may require, trust SERVPRO to get the job done. Contact us today to get started on an Emergency Ready Plan or find out how we can serve your business.

Spring Showers & Other Weather Hazards | SERVPRO® of Northeast Charlotte

3/7/2022 (Permalink)

Extreme temperature changes can lead to the possibility of severe weather. SERVPRO of Northeast Charlotte is a click away if you experience any damage

The largest nations in the world are Russia and Canada. The United States is a close second though, based on total land mass.

Having such a large nation means that “spring weather” can mean many different things for many people. Each season brings about distinct weather patterns, and the spring season is no different. And as we all know, different weather types can bring different weather threats.

The spring season is right around the corner, officially starting on March 20. Here’s a good look at what to expect in different areas of the country.

First up, the Pacific Northwest region. The weather here is wet with heavy rains, which can lead to flooding or water damage. In higher elevation areas, they are also possibly dealing with melting snow and ice, which cause problems of their own.

Moving to the Upper Midwest and Northeast regions, they are the ones that deal with the winter weather more than anyone else. In fact, they jump right over the spring season it seems, because during the spring months they are still dealing with snowstorms or blizzards! Sounds awfully cold to us here in North Carolina, right?

The West Coast, on the other hand, basically has a non-existent winter. Rather than cold weather, they are preparing for and dealing with excessive heat waves. These intense temperatures can put people in danger, but they also combine with dry conditions to create a fire hazard.

When you look at the Midwest, from Iowa to Texas, this is the middle part of the United States, where there are much drier, windy conditions. During the spring, they may face windstorms, derechos and wildfires. Because it’s so dry and windy, these wildfires can be easily spread and cause mass destruction. And as if that’s not enough, part of the region is also “Tornado Alley,” which is where tornadoes are most likely to occur.

And in our area, the Southeast region, we’re looking forward to pleasant temperatures and sunny days. But the spring also brings abundant rain at times, along with the threat of severe thunderstorms and even tornadoes. We’re landlocked here in Charlotte, but for our southern neighbors along the coast, rip currents and early-season hurricanes can also be a factor.

No matter where you live in this great nation, weather hazards are everywhere! That’s why whether you are on the West Coast or in the Southeast region, you must always be prepared.

If extreme weather leaves you with damage from water, fire or other elements, help is a click away. Contact SERVPRO for fast, expert recovery.

Does Your Business Have an Emergency Ready Plan? | SERVPRO® of Northeast Charlotte

2/17/2022 (Permalink)

If the day comes where your business is hit with disaster or emergency, you can rest assured SERVPRO of Northeast Charlotte will be there to help.

Running a business can be a lot of hard work, dedication, time and fun! That’s right—it can be fun, but fun doesn’t happen or make you successful if you don’t have the other qualities as well. And SERVPRO is here to help you with those top three qualities.

When you’re struck by a natural disaster or an accident, it can take over your business in a matter of minutes! So it’s essential that you have some kind of plan in place, and that’s what we want to help you with. According to FEMA, 40% of small businesses aren’t able to reopen their doors after they have been hit by a natural disaster. And 20% of the businesses that do reopen are forced to shut down within the first year of business.

This is why it’s important that you have a plan in place. It’s scary to see that three-quarters of all small businesses don’t have an emergency plan in place. Let’s change that!

As a locally owned and operated business, we are ready to help other local businesses. Whether your business operates in Charlotte, River Run or Mallard Creek, we can help you prepare an Emergency Ready Plan.

We will work with you to carefully parse through your business needs and requirements, as well as special challenges you might face in the wake of a disaster. The Emergency Ready Plan will be personalized to your specific business, offering you all the details about what to do in a weather emergency or similar situation. Our goal here at SERVPRO is to help you become so efficient that when or if a disaster strikes, you can easily hit “go” and know that everything else will fall into place.

So, in short, your local SERVPRO experts are here to help you with the hard work, dedication and time piece of your business plan, so that you can focus on the fun part. Get started on your plan today by giving us a call.

When your business is ready to prioritize planning and safety to prevent extended downtime, contact SERVPRO to get the Emergency Ready Plan underway from the folks who know all there is to know about disaster and recovery.

The Lowdown on Restoration Services | SERVPRO® of Northeast Charlotte

2/4/2022 (Permalink)

When you need cleanup and recovery of any kind, you can trust SERVPRO of Northeast Charlotte to get the job done.

It’s almost impossible to own a home or business for a long period of time and not experience some kind of natural disaster or damage. It can be anything from a tornado, a lighting storm or something as simple as a busted pipe.

That’s where SERVPRO comes in! We are known best as being a cleaning company, but what some might not be aware of is the full-service, stern-to-stern cleaning, restoration and reconstruction that we provide as well.

Take a deeper look into how SERVPRO defines “full service”:

Water damage recovery. Whether your home or business has been affected by rainwater or a faulty appliance, water damage is likely to happen at some point or another. SERVPRO is always on call and ready to help you get your place fixed up.

Fire damage recovery. Fires happen every 23 seconds here in the United States. This is a part of a 40-year trend downward. And as you can imagine, fires can produce a lot of damage, but we have lots of help to offer you.

Mold removal. After a leak or water damage has exposed your home or business, mold can creep up and threaten the structure. And it spreads quickly and easily. Which is why you should leave that cleanup to the professionals.

Storm recovery. No matter the type of storm that has affected your home or business, it can bring large-scale damage and destruction. Luckily for you, we have technicians on call ²⁴⁄₇, so that you can immediately get started on the cleanup process.

Commercial needs. We offer business owners the same services that we provide to homeowners, but we also offer a little more! We can handle specialized cleaning and care, helping you make your business shine.

General cleaning. Whether it’s a residential or commercial property, they all need the normal day-to-day cleaning. But oftentimes we get busy and skip over important things like carpet or upholstery cleaning. That’s why we provide you with a heavy-duty cleaning, so that you can focus on more important things.

Specialty cleaning. We can provide you with document restoration, air duct cleaning or even biohazard cleanup. No matter what it is, if it can get dirty, we can work to get it clean.

Construction. Sometimes, disasters or accidents can take a major toll on your home or business and require a reconstruction rather than a simple restoration! With SERVPRO to call on, you can rest assured that we can handle that and get the facility back to its preloss condition. 

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done

The 4 Components for Starting and Ending a Fire | SERVPRO® of Northeast Charlotte

1/31/2022 (Permalink)

If your home or business has any damage, SERVPRO of Northeast Charlotte is ready around the clock to help you recover.

Have you heard of a tetrahedron? Don’t worry, we will share our answer with you! It’s a three-dimensional, triangular shape with four equal sides.

This discussion about the tetrahedron relates to fire safety, believe it or not. In fact, there is something called a fire tetrahedron, which relates to the four major components a fire needs in order to survive! Read on to learn more.

<h34-things-a-fire-needs-to-live">The 4 Things a Fire Needs to Live

Fuel. Fuel is clearly what will make something go, and fires need this in order to keep roaring! Things that can easily be burned, like wood, plastic or organic materials, will continually feed a fire with the fuel it needs.

Heat. A fire require heat in order to get it going and keep going. Once something has been exposed to heat, it will eventually ignite or melt, producing more fuel for a fire.

Oxygen. Oxygen is needed by every living thing, and a fire is no exception to the rule. Oxygen provokes an expanding series of chemical reactions, which can generate products of combustion in the process.

Chemical Chain Reaction. A chain reaction resulting from the three items mentioned above is what will continue to feed a fire. So long as the chain reaction isn’t disturbed, a fire will continue to burn. 

<h34-ways-to-stop-a-fire">The 4 Ways to Stop a Fire

Cool it. The most common way to stop a fire is to cool it, or exhaust the heat! This is usually accomplished by dousing the fire in water. But remember that because of the heat, the water is likely to evaporate or even boil, so it will take a lot of water to put a fire out.

Smother it. Sometimes a fire can’t be put out with water alone; it will need to be smothered! Removing all oxygen will eventually put the fire out, because you are starving it from the oxygen it needs. This is the mechanism behind the popular “stop, drop and roll” mantra we’re taught as kids.

Starve it. Something has to keep feeding a fire, so therefore logically speaking, the best thing you can do is starve a fire. Remove any fueling agents like wood and grass in order to help the fire come to a natural end.

Interrupt the chain reaction. Another guaranteed success is to interrupt the chain reaction, and you can do this by using chemical agents like halon. While these agents are effective, halon also has an elevated potential for ozone depletion, meaning it is an environmental threat and has been banned.

If the fire tetrahedron makes a wreck of your home or business, we’re ready around the clock to help you recover. Contact SERVPRO anytime for fast, thorough cleanup and recovery after a fire.

The Process for Restoring Your Home After Water Damage | SERVPRO® of Northeast Charlotte

1/28/2022 (Permalink)

When water damage strikes, make the call to SERVPRO of Northeast Charlotte for A-to-Z cleanup and restoration.

On a daily basis, there are 14,000 Americans who experience water damage issues in their homes. If this happens to you, you can count on us here at SERVPRO to help you all the way through the cleanup process.

Because any kind of damage to your home is life-altering, we will be here ready and waiting for your call. Here’s what to expect from us at every step of the process:

Emergency Contact. Emergencies tend to happen at the most inopportune times, and because we know that, we are here for you 24 hours a day, seven days a week. We will talk with you to gather information about the nature of the damage, set up an appointment to visit the site in person and determine next steps. We know that a quick reaction time isn’t only necessary for your home—it’s also important for your checkbook and mental well-being.

Inspection and Water Damage Assessment. When our SERVPRO technicians arrive, we immediately make sure that the water has been stopped at the main source. We will then evaluate the damage, making note of any hazards along the way, and sit with you to figure out where to begin.

Water Removal. We will start by removing all the water inside of your home. We use powerful pumps and extraction units that can remove hundreds, or even thousands, of gallons of water from your home.

Damaged Material Removal. As we remove the water, we will work with you to discuss what items can be saved and what will need to be replaced. We will act quickly to remove the items and use industry-leading equipment to help restore your belongings.

Cleaning, Sanitizing and Deodorization. Water damage obviously creates a need for cleanup, sanitizing and deodorization for many things inside the home. We will work diligently to make this happen by using time-tested techniques to restore your belongings.

Drying. The drying process doesn’t stop once the standing water is gone. There is remaining moisture that eludes the eye, which we can remove by using our cutting-edge equipment. Base on the specific needs of your situation, we do whatever we can to help moisture levels return to normal. This will help prevent mold growth.

Monitoring. Throughout the process of drying out your home, we stay in constant contact so that we can assess the damages and make sure we are using best practices. We will call and make visits daily so that we can adjust equipment and techniques as needed to speed things up.

Repairs and Construction. While the water might be gone, it doesn’t mean the hard work is over. That’s when the reconstruction or repairs begin! And we can handle everything from the simplest things to large scale rebuilds if that’s what it takes.

When water damage strikes, make the call to SERVPRO for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like it never even happened.”

Restoration Can’t Wait | SERVPRO® of Northeast Charlotte

1/28/2022 (Permalink)

If a fire issue pops up during the holidays, remember the trusted leader in the recovery industry, SERVPRO of Northeast Charlotte.

Picture this: It’s Friday evening, your best friend is over for a sleepover, pizza was just delivered and you’re anxiously awaiting TGIF to start. We’re talking two solid hours of your favorite shows. Life is good!

But these days, you don’t have to wait for Friday night to watch your favorite shows. Life is all about instant gratification. You can watch what you want, when you want.

While there are still some times in life when we have to wait, there are some instances where you not only don’t want to wait—you simply can’t. That’s the case when disasters or accidents strike your home or business, leaving you in a desperate situation.

And here at SERVPRO, we understand that to the fullest. That’s why we’re here 24 hours a day, seven days a week, so that we can help you during your darkest hour.

After a fire. While the flames of a fire can cause major damage to a structure, the truth is there are other aspects to consider.

Flames may burn up your possessions or the building structure, but even if they don’t, soot or smoke can not only cover your home from floor to ceiling, but also absorb into the walls of the home. That leaves behind residue and odor that’s difficult to remove.

After water damage. Even a small leak needs to be cleaned up quickly. When water damage sits, it can create another mess that can easily cause damage as well. Standing water or even moisture left in place for only 48 hours can result in mold growth.

And we know mold is not something that is an easy fix, especially the longer you go without addressing it. It not only causes health issues, but it absorbs into the structure of your home.

When disaster strikes, prompt action can help fix the problem and prevent future problems. That’s why we’re here for you when you need us, ²⁴⁄₇.

When you need help after a home or business disaster, fast service is a priority, and there’s nobody faster or more prepared than SERVPRO. Call us anytime to take advantage of our 24-hour emergency service.

Water Damage Can Be Costly | SERVPRO® of North Central Mecklenburg County

1/28/2022 (Permalink)

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO of North Central Mecklenburg County.

Have you ever experienced water damage in your home before?

As a homeowner, you are likely to experience water damage at some point. Statistics show that this type of damage is incredibly common, but you can be proactive in helping keep your home safe.

Ensuring that your pipes and appliances are well-equipped and maintained. is one way to stay prepared. Taking these steps can help you lower your risk of being part of a water damage statistic like the ones below.

24. This is the percentage of all home insurance claims related to water damage. So, almost one out of every four claims is caused by water damage.

48. You typically have about 48 hours when a water incident happens before mold can become a problem for you. Water damage needs to be cleaned up quickly because sometimes it doesn’t even take a full 48 hours.

98. Owning a home with a basement is great, but it also increases your chance of having water damage. In fact, 98% of homes with basements will experience some type of water damage.

10,234. Since water damage can affect your decorations, furniture and even sheetrock, it can be costly to repair any damage. This amount is what an average insurance claim for water damage costs.

14,000. This is the number of water emergencies that happen daily here in the United States. To put this into perspective, that means that every six seconds, someone is reporting water damage in a home.

13,000,000,000. This number represents the annual cost of water damage here in America. You read it right—that’s $13 billion.

The statistics show that at some point or another, you’re likely to experience water damage, but rest assured that you can also prevent most water damage. Make sure you are keeping up with home maintenance and replacing things before they get too bad, and you can lower your risk and protect your home.

If water damage catches you off-guard and leaves you all wet, you’ve got help on your side. Contact SERVPRO to see how we can quickly and fully restore water damage to your home or business.

Follow These Steps for Winter Prep in Milder Climates | SERVPRO® of North Central Mecklenburg County

1/28/2022 (Permalink)

If winter weather should bring damage to your home or business, contact SERVPRO of North Central Mecklenburg County for fast, restorative solutions.

This time of year brings thoughts of the fall color season and prep work starts for the Thanksgiving and Christmas holidays. But it’s always a little strange when the radio starts playing “White Christmas” and our favorite TV stations start advertising winter clothing.

The wintertime weather in Charlotte simply doesn’t fit that idyllic holiday narrative! While we do experience all four seasons and occasionally receive snow, it’s a rare occurrence. We usually don’t need snow tires or salt trucks, and frozen pipes are a concern but not a constant worry.

Even though we don’t receive significant snowfall, we do experience cold temperatures in the winter. And we should still perform preventative maintenance on some items. Let’s take a look.

Maintain and service your HVAC system. Obviously, we will need to use the heat in the wintertime, so you’ll want to know it’s working well and operating safely. It’s a great idea to have a professional come out and perform routine maintenance, replacing any parts that could leave you in the cold.

Prepare the home for winter weather. We average around three inches of rain per month over the winter, making it one of the dryer portions of the year. It’s a good time to inspect and repair the roof system. Check for broken or warped shingles, and replace as necessary. Check, clean and empty your gutters as well, to keep anything from damming up the works and sending water streaming into your home. While you’re at it, inspect and clean out your chimney if you burn any wood or coal.

Reseal doors and windows to eliminate drafts. Air infiltration can make you uncomfortable, so consider adding insulation to your attic and sealing your windows. This can make an impact on the comfort level in your home, not to mention the effect it can have on your utility bills.

Winterize your vehicles. Finally, check your car’s tires and windshield wipers. If you have excessive wear, you may want to consider replacing them. You may not have to deal with driving on snow and ice, but there’s a good chance you’ll end up driving in the rain—and you want to be sure you can do it safely.

If winter weather or unexpected flooding causes water to damage your home, we’re always here to help. Contact SERVPRO to see how quick and easy it is to let the pros handle your cleanup and recovery.

The Leading Causes of House Fires | SERVPRO® of North Central Mecklenburg County

1/28/2022 (Permalink)

Regardless of the cause, SERVPRO of North Central Mecklenburg County is here for you if your home is affected by fire.

Any fire is dangerous, but a fire in your home is a menacing thought. Your family lives there, and fires are unpredictable. Fires spread quickly and cause a lot of devastation and disruption.

Obviously, we go to great lengths to avoid fires, and we have made some headway. Home fires have been reduced by 55% over the last 40 years.

However, despite this decrease, there are still too many fires happening in homes. Unfortunately, even with all of the ad campaigns to raise awareness, more than 25% of all reported fires still occur in homes.

Let’s take a look at the top causes of house fires, and see if we can get that number down by learning how we can prevent them:

Cooking. This is the No. 1 cause of home fires and injuries. Almost half of all home fires are initiated from unattended cooking! The one thing you can do to avoid a fire at home is to never leave your cooking unattended. Stay with the grill, stove and oven, or turn them off if you leave the room.

Heating equipment. These fires account for 14% of the total number of house fires, and they are caused by improper use, equipment malfunction or flammable materials being placed too close to space heaters.

Electrical fires. Overloading of circuits, faulty wiring and the generally higher usage of electricity in older homes are all components that contribute to electrical fires in homes. And still yet another top cause is the use of frayed or faulty outlets, appliance cords or extensions.

Intentional fires. It’s hard to fathom that 28,000 intentional home fires are started every year. When we say intentional, we mean arson! These are fires that are solely caused by someone setting them to destroy, not fires set for other purposes that get out of control.

Smoking materials. Even though smoking materials are only responsible for 5% of home fire occurrences, they are the leading cause of civilian fire deaths. Often, as cigarettes are left burning, people fall asleep, which makes the victims more susceptible.

Regardless of the cause, SERVPRO is here for you if your home is affected by fire. Contact your local team today to see how we can help.

Autumn Brings Increased Fire Risk | SERVPRO® of North Central Mecklenburg County

1/28/2022 (Permalink)

Be mindful about fall fire safety. Always remember that SERVPRO of North Central Mecklenburg County is the trusted leader in the restoration industry.

Those of us in North Carolina are no strangers to the heat of summer! By the time September rolls around, we’re ready for a bit of relief.

Now the air is getting crisper, the humidity is dropping and sooner than later, in the mornings and evenings, you may even want a light jacket.

Fall is almost here! A favorite season for campers, leaf-peepers and of course trick-or-treaters. Fall weather is perfect for many fun outdoor activities.

But each seasonal change brings with it new fire hazards. So grab a pumpkin spice latte, and let’s review a few fire safety tips for this autumn season.

Outdoor Fires and Campfires

Building a campfire is part art and part science. Knowing how to assemble the proper amount of tinder, twigs and sticks and stacking them in a manner that will combust is the art. The science is providing dry fuel in the right sizes and amounts that are small enough to catch fire.

It’s best to use a long reach lighter or wooden matches when starting a campfire. Never use an accelerant like kerosene or lighter fluid, and make sure to build your fire away from structures and other flammable items.

Before leaving your campsite, make sure to extinguish your fire completely. Slowly drown out the fire and embers until there is no smoke remaining. Anything you leave behind can start up again with the right breeze.

Leaf Burning

Dried leaves will start accumulating in your yard soon, and many people like to burn them as a method of disposal.

However, in Mecklenburg County, open burning is prohibited. You will have to find an alternative form of disposal to get rid of leaves and yard debris.

Space Heaters

Portable space heaters are a frequent cause of fires in the fall and winter. If you’re going to use one, do it safely.

Always keep flammable items away from the heater. All space heater should be equipped with an automatic shut off in case the unit overheats for tips over. If your space heater doesn’t have one, buy a new one that does.

Make sure to place the heater on a level surface and keep kids away from the area of the heater. Plug it directly into an outlet and avoid using an extension cord. Turn it off if you leave the room or go to bed.

Halloween

Next month, goblins and spooks will abound on the 31st!

Keep in mind, Halloween decorations and even costumes can be fire hazards. These things are everywhere during the spooky season, so be attentive and responsible as you celebrate.

If a fire hazard should turn from potential to reality in your home, remember the trusted leader in the recovery industry and contact SERVPRO to get your property fully restored right down to the smell of smoke.

Common Places Water Can Leak in Your Home | SERVPRO® of North East Charlotte County

1/28/2022 (Permalink)

A water leak can turn into a big problem. Contact the SERVPRO of North East Charlotte County team if you are dealing with any water damage

The last thing you want to hear in the morning is, “we have a water leak!” While we need water to survive, we need it to stay in the right places.

Knowing the different places where water can enter your home and how water gets into placed it isn’t supposed to is important. Here are some common sources of water damage in the home.

The bathroom. There are plenty of places in the bathroom for leaks to occur as there are plenty of supply lines and drains in showers and tubs, toilets, and sinks.

Dishwasher supply line and drain. Dishwashers have a supply line, drain and a tub that holds water. So there are multiple opportunities for leaks to occur.

Cracked flashing or vent boots. Cracked flashing and vent boots are another cause for concern. Flashing can degrade over time and should be inspected annually. Vent boots are made from a thick silicone material and should last about 30 years, maybe more depending on the climate in your area.

Outside piping. Every house has a supply pipe coming in and a drain pipe going out, and those pipes are both susceptible to breaking. In colder climates, these pipes have to be buried deep underground so as not to freeze. Many times, outside piping can be covered by a separate insurance plan so homeowners don’t have to be concerned with the a major repair.

Drain problems. Drains can clog for any number of reasons. Three of the most common are grease/food in the kitchen, hair in the shower and a toilet obstruction. If you can keep these three issues under control, the potential for drain issues will be reduced.

It’s smart to stay on top of the home systems that keep water from infiltrating your home. All of these systems have a shelf life, and replacing or repairing them prior to failure can save you a lot of time, money and stress.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

The SERVPRO Difference & Why It Matters | SERVPRO® of North East Charlotte County

1/28/2022 (Permalink)

When you are dealing with any damage, immediate action is crucial. SERVPRO of North East Charlotte County is your local restoration expert.

As a head of household or a person that runs a business, it’s your responsibility to make sure everything runs smoothly.

However, when a disaster happens and the normal routine is disrupted, your responsibilities now shift to disaster recovery. It may not be a role you were ready for, but it’s one that’s been thrust upon you.

That’s where we can help. Disaster recovery is our job not yours. You can trust SERVPRO when life throws you a curve.

Everything Is in Place and Ready

Our job is to be ready for you 24 hours a day. We can respond at a moment’s notice and get to your disaster quickly.

We understand you can’t wait when the office has suffered a fire or water is spraying everywhere from a broken pipe. When a catastrophe happens, we’re ready.

We’ll Be There in a Flash

When a disaster happens, time is critical.

With each passing minute more mold growth, more water damage happens or more smoke smell emerges. A quick response is demanded, and with a local office right here in North East Charlotte County, you won’t have to wait long for us to respond.

Trained and Ready for Your Commercial or Residential Disaster

Disasters are unplanned and can strike when you least expect. Homes and businesses can both fall victim to natural and accidental damage.

We provide a custom solution for each and every situation. We can get your business or home back to normal to you can get back to your routine.

We Leave Your Property “Like it never even happened.”

We take pride in restoring your home or business back to its original condition. SERVPRO has a deep history in the recovery and restoration industry, and we care about your satisfaction.

We’re Always Changing, Growing and Learning

Disease prevention is now a big part of the world we live in! The ability to clean, sanitize and disinfect is highly sought after—and we go well beyond the standard level of cleaning that janitorial services provide.

We can provide you with a hyper-clean space and impart peace of mind at the same time.

Disasters, whether by accident or by nature, will affect all of us at some point. Tornadoes, hurricanes, storms, fires all happen. When disaster strikes, call your local SERVPRO and we’ll take care of putting your property back together.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO of North East Charlotte County.

Summer Storms Can Be Intense | SERVPRO® of North East Charlotte County

1/28/2022 (Permalink)

If storms cause damage to your home or business, SERVPRO of North East Charlotte County is on the line, ready to make things right.

Summer is here, and it brings with it many of the things we love. Vacations that have been postponed have been taken, high temperatures are encouraging us to go to the pool or lake, and the days are long and full of sunshine. At least, most of the time!

If you think we experience more storms in the summer, you would be right. Conditions in Charlotte are ripe for summertime storms since all you need is a little moisture and warm air.

In Charlotte, the summers are hot and muggy and the winters are cold and wet. We have our share of severe weather in the form of tornadoes and thunderstorms.

Be Aware During the Summer Storm Season

Though storms happen with more frequency in the summer, it doesn’t mean you need to take them less seriously. Always pay attention to storm alerts, and consider postponing or canceling outdoor activities when storms are forecasted.

Local weather forecasts are more accurate than national forecasts, in general. Consider purchasing an NOAA Weather radio to receive updates in case of a power outage.

Plan on staying home and off the roads if flooding is a possibility.

High winds can break tree limbs and send outdoor furniture flying. Consider removing dead branches and trimming low-hanging branches close to your home as a precaution. Store outdoor furniture indoors or secure it in a safe place outside.

People die every year in storm-related incidents. Caution is the rule of the day.

Be Storm-Safe

Lightning is another hazard associated with summertime storms. Stay inside during lightning and wait for 30 minutes to pass without hearing thunder before going outside. Lightning has been known to strike up to 10 miles away from a rain storms.

Consider unplugging sensitive electronics, and never shower or bath during a thunderstorm.

Have an emergency kit prepared, and know the evacuation route for your area.

Stay at home during floods. However, if you are already out and flooding occurs, stay on high ground and avoid flood waters if possible. Attempting to walk or drive through flood waters is extremely dangerous and should be avoided at all costs.

There are any number of dangers that can come into play in a thunderstorm, and it’s always best to be cautious and put things on hold until storms safely pass. If storms cause damage to your home or business, SERVPRO is on the line, ready to make things right again.

Storm Damages Have Been Increasing Over the Last Decade | SERVPRO® of North East Charlotte County

1/28/2022 (Permalink)

When storms do damage, we go to work to make things right. Contact SERVPRO of North East Charlotte County to start the restoration process.

With a good bit of news coverage last year dedicated to the COVID-19 pandemic, you may have missed an important piece of news. Last year was a year filled with weather-related disasters.

Financial losses due to inclement weather set records again in 2020. According to data from the Nation Oceanic and Atmospheric Administration, storms last year created the largest financial loss that the Unites States has ever recorded.

Weather disasters have been increasing steadily over the past decade and hit a fever pitch last year. The technical definition of a weather disaster means the storm or weather event generated at least $1 billion in damage.

In 2020, we had 22 of these. And this doesn’t include the literal thousands of storms that didn’t meet the billion dollar threshold. For the first time since 2005, the NWS had to reach into the Greek alphabet to name storms.

Storms Are Outpacing Hurricanes for Inflicted Financial Damage

Hurricanes create an immense amount of destruction. The size of the storm is so large it’s easy to believe hurricanes are responsible for the majority of financial damage, but they are not.

While hurricanes may be larger, they can’t approach the sheer quantity of thunderstorms. Fourteen out of the official 22 disasters last year were severe thunderstorms.

Consider this example of an impactful storm: Last August, Nebraska experienced a derecho. The NWS defines a derecho as a band of storms that last at least six hours and covers 250 miles, with at least 60 mph sustained winds along the entire span of the front. During this derecho, Nebraska lost over half of its corn crop and 11% of US corn production was impacted.

The Decade of Weather Change

Last year was the tenth consecutive year of recording at least eight billion-dollar weather-related events. In 2017, as one example, severe storms generated over $300 billion in property damage, the highest recorded.

Storm preparation is more important than ever before. Everyone can benefit from taking the proper precautions when storms are coming.

No matter what precautions you take, though, sometimes property damage is going to happen. Our goal is to help you recover when it does. We can help restore your property “Like it never even happened.”

Do you have storm damage? We’re here to help you restore your property. Call us today to see how the experts at SERVPRO can help.

The Level of Certified Clean Your Customers Demand | SERVPRO® of North East Charlotte County

1/28/2022 (Permalink)

If you’re business has sanitation and cleaning needs, get in touch with the SERVPRO of North East Charlotte County team.

All throughout the country, as well as in North Carolina, we’re experiencing a turnaround as cases of COVID-19 continue to decline. As this happens, people are returning to more normal life—and they’re bringing with them a new set of expectations.

Today’s consumers have choices when it comes to shopping, dining out or resuming outdoor activities. That said, they will most likely visit business that care about their safety and take the extra pre-cautions to ensure a clean and healthy environment.

At SERVPRO of North East Charlotte County , we are the experts when it comes to providing you with a sanitized business environment. We can help you meet new customer expectations and find success as a business moving forward.

How a Certified: SERVPRO Clean Works

You aren’t looking for a basic clean—you’re looking for a next-level clean. We’ll use innovative and ground-breaking biohazard cleaning products and processes to provide an exceptional level of clean for your business. In turn, this creates a safe environment for everyone that walks through your door.

Here’s how it works:

Consult. All businesses are different and require varying levels of cleaning and sanitization. We create a customized plan that specifically meets your requirements. SERVPRO of North East Charlotte County is locally owned and operated, too, so that makes us familiar with the local market’s intricacies.

Clean. Once we’ve created a customized cleaning plan, we’ll put it into action. Our technicians utilize proprietary, hospital-grade cleaning agents, which are unique to SERVPRO. This level of sanitization is unparalleled in the cleaning and restoration business. Our technologies met or exceed CDC guidelines for commercial cleaning.

Certify. Now your business can proudly display the Certified: SERVPRO Cleaned shield! This is the final step, and it allows you to demonstrate to your customers and your employees that you’re going above and beyond to protect their wellness. You will receive physical decals and digital emblems to place on your website and social media.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

Keep Fires at Bay in the Warmer Months | SERVPRO® of North East Charlotte County

1/28/2022 (Permalink)

Restoring fire and smoke damage is one of our specialties.

Looking forward to summertime is welcome event after the long cold months of winter. Spring is in full bloom, and summer is right around the corner.

It’s a time of renewal and getting outdoors. There are plenty of activities to do outdoors such as hiking, going to the lake, grilling and barbecuing with friends and family, just to name a few.

With the warmer weather families will begin to gather for reunions, graduations and the seasonal cookouts that everyone loves. That also brings with it the risk of increased fires.

Unfortunately, spring sees more daily fires on average than any other time of year. But by being cautious, you can minimize fires at home this season.

Here are some great places to start:

The grill. By and large, the grill is one of the biggest culprits of spring fires. It presents a substantial risk due to the combination of flame, grease, heat and gas. But just taking a few precautions can greatly reduce the risk of a fire on the barbecue grill! Make sure the grill is cleaned prior to every use and that all parts are in proper working order. Replace any worn or damaged components before grilling and keep the grill at least six feet away from any flammable objects, especially the house! Lack of proper cleaning is responsible for almost 20% of grill fires!

The fire pit. While the grill get its share of blame for accidental fires, the fire pit can be dangerous as well. Gathering on a cool spring or summer evening around a fire pit can provide some of the best rest and relaxation after a long day or week. Keep these safety tips in mind: Kids should never be left alone around a fire pit. Keep a bucket of water close by. Don’t add pine needles or leaves to a fire pit as this can cause “flare-ups” and embers can be carried away by the wind. If you are cooking hot dogs or roasting marshmallows do it over the embers and not the open flame, which will help avoid the flame damage and help you get that elusive perfect roasted finish that you’re looking for.

Chimneys and dryer vents. Chimneys should be inspected and cleaned by a professional at least once every season. Ash, soot and creosote buildup is a major cause of fires, and with proper maintenance, this risk can be reduced. The failure to clean dryer vents is a leading cause of fires that emanate from the dryer.

Our technicians are on hand ²⁴⁄₇ for emergencies. If you encounter fire damage at your home or business, no matter the cause, we will be there faster and have it cleaned up sooner. Call or click today and experience the SERVPRO difference.

What Conditions Does Mold Grow In?

6/3/2021 (Permalink)

Is Mold Growing In Your Home?

What Conditions Does Mold Grow In? | SERVPRO® of North Central Mecklenburg County If you have not considered the possibility of mold becoming a problem in your home, it would be a smart idea to think through how it could impact your household. While mold is a preventable problem, if it does break out, it can be a serious issue to tackle for homeowners, and if it is not handled properly from the beginning, it can quickly return on a repeat basis.

Fortunately, there are things that every homeowner can do to prevent mold from growing in the first place—namely, by avoiding creating conditions where it is likely to thrive. Below, we will take a look at how mold finds its way into your home as well as the conditions that it likes so you can be on the lookout for susceptible places in your home.

How Does Mold Get Into a Home?

Mold spores are airborne, and they can easily be transported from the outdoors to the inside of a home when the door is opened, when people walk inside with their shoes on or when pets and people carry the spores in on their fur or clothes.

Mold is nearly everywhere, which is normally not an issue because it needs a very specific set of conditions to begin to grow and reproduce.

The Conditions That Mold Finds Favorable

There are many different types of mold that may grow in areas, but they all have one thing in common: They cannot grow without an adequate amount of moisture.

Mold requires dampness to take hold and begin reproducing, which is why it is often found in basements, bathrooms and areas that have experienced water damage.

How Can I Discourage Mold From Growing?

One of the best things that homeowners can do to prevent mold from growing is increasing circulation and not letting areas in the home become too humid. Adding a fan to a bathroom or installing a dehumidifier in a basement can go a long way in discouraging mold from making itself at home.

Additionally, if you have any water damage to your home, it is best to get it professionally restored right away so mold does not begin to grow in the damaged area.

If you need help with mold remediation or water damage restoration, we are here to help. Get in touch with us to learn more about our services today

Can You Smell Mold? | SERVPRO® of North Central Mecklenburg County

6/3/2021 (Permalink)

Can You Smell Mold

Can You Smell Mold? | SERVPRO® of North Central Mecklenburg County

If you are concerned that you may have mold in your home or are just wanting to be extra vigilant about looking for the signs of it, it is important that you are aware of what to watch out for that might indicate that you have a mold problem on your hands.

Mold can be a tricky thing to deal with, but if you can catch it quickly, it can be far less complicated to handle.

What Is Mold?

Mold is an airborne fungus whose organisms are almost always present in the air. In natural settings, mold is responsible for the important role of breaking down decaying matter, and due to its airborne nature, it is able to travel quickly from place to place.

Most of us are likely exposed to mold every time we step outside, but in low concentrations. It is only when mold becomes concentrated in an area of the home that it can become dangerous.

When mold becomes concentrated, it can begin to infiltrate the air in your home and cause health effects. Some people have a mold allergy, which makes them extra susceptible to its effects, but even in otherwise healthy people, mold can cause health effects.

Will I Be Able to Smell Mold?

Oftentimes, a dank, musty odor is the first sign that homeowners have something amiss in regards to mold in the home. Many people are surprised to realize that mold can begin growing in as little as 24 hours, so if you catch a whiff of something odd, it is best to investigate quickly.

The smell that mold creates is pungent, and often described as “stale,” “damp” or “rotten.” Because the smell comes directly from the mold, opening the windows or increasing circulation is of no use, though it may temporarily improve the conditions.

What Should I Do if I Suspect Mold?

If you suspect that your home has a problem with mold, whether due to the smell or some other reason, it is important to act quickly. Mold remediation is the only option for dealing with a mold infestation—bleaching it or cleaning it will only be a temporary solution as more mold can continue to grow. If you think you have mold, it is important to call in an expert mold remediation team right away.

Do you think you have mold in your home? We are here to help! Contact us today to learn more about our mold remediation services for commercial and residential spaces.

Do You Know the Signs of Basement Water Damage? | SERVPRO® of North Central Mecklenburg County

6/3/2021 (Permalink)

Basement Water Leaks

Do You Know the Signs of Basement Water Damage? | SERVPRO® of North Central Mecklenburg County

A basement is an essential part of many homes. It can serve as a place to store boxes of collections and memories.

It can be a place for the family to huddle when storms are near. It can even be extra living space for an adult child or an in-law who need a temporary place to call home.

However, homeowners typically run into one major problem above all others as it regards basements: water damage. Because basements are dug into the ground, and because appliances such as water heaters are often stored there, a basement becomes a prime place for unaccounted-for water to end up.

It’s not a guarantee that you’ll encounter water damage in the basement, but if your home has one built in, it definitely behooves you to be aware of the risks and acquaint yourself with the common roots and signs of aquatic basement misadventures.

The Top Signs of Water Damage in a Basement

Unpleasant, musky odors. Whether it’s from outdoor moisture or indoor leakage, the water that comes into your basement will find a place to settle, soak and sour, eventually resulting in the smell that’s so often associated with basement life that some people just assume it’s issued with the house. That smell, though, should not be the norm for your underground room. It only occurs when mold and mildew are present in the environment, and your sense of smell is your first clue that you’ve got mold growing, as the odor will manifest even before mold or mildew are visible.

Flaking paint on masonry or walls. If your downstairs haven is painted, a disruption in the paint job could very well signal that you have a water issue. Even so-called waterproof paint won’t hold back a significant enough leak—it’ll just give way later, after more water has accumulated. Yes, if there’s bubbling and flaking, you’ve got water. Unless, that is, you’ve got…

Foundational cracks. Homes have been known to shift over time, but full-blown cracks in the foundation aren’t normal, and they must be acted upon immediately. Cracks can also manifest in the floor, the ceiling or in your walls, as a sign that your foundation has already cracked and the rest of the house is feeling the pressure. Don’t fret over hairline cracks, but if they grow, you need to line up repair options quick.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

Keep Fires at Bay in the Warmer Months | SERVPRO® of North Central Mecklenburg County

6/3/2021 (Permalink)

Summer Home Fires

Looking forward to summertime is welcome event after the long cold months of winter. Spring is in full bloom, and summer is right around the corner.

It’s a time of renewal and getting outdoors. There are plenty of activities to do outdoors such as hiking, going to the lake, grilling and barbecuing with friends and family, just to name a few.

With the warmer weather families will begin to gather for reunions, graduations and the seasonal cookouts that everyone loves. That also brings with it the risk of increased fires.

Unfortunately, spring sees more daily fires on average than any other time of year. But by being cautious, you can minimize fires at home this season.

Here are some great places to start:

The grill. By and large, the grill is one of the biggest culprits of spring fires. It presents a substantial risk due to the combination of flame, grease, heat and gas. But just taking a few precautions can greatly reduce the risk of a fire on the barbecue grill! Make sure the grill is cleaned prior to every use and that all parts are in proper working order. Replace any worn or damaged components before grilling and keep the grill at least six feet away from any flammable objects, especially the house! Lack of proper cleaning is responsible for almost 20% of grill fires!

The fire pit. While the grill get its share of blame for accidental fires, the fire pit can be dangerous as well. Gathering on a cool spring or summer evening around a fire pit can provide some of the best rest and relaxation after a long day or week. Keep these safety tips in mind: Kids should never be left alone around a fire pit. Keep a bucket of water close by. Don’t add pine needles or leaves to a fire pit as this can cause “flare-ups” and embers can be carried away by the wind. If you are cooking hot dogs or roasting marshmallows do it over the embers and not the open flame, which will help avoid the flame damage and help you get that elusive perfect roasted finish that you’re looking for.

Chimneys and dryer vents. Chimneys should be inspected and cleaned by a professional at least once every season. Ash, soot and creosote buildup is a major cause of fires, and with proper maintenance, this risk can be reduced. The failure to clean dryer vents is a leading cause of fires that emanate from the dryer.

Our technicians are on hand ²⁴⁄₇ for emergencies. If you encounter fire damage at your home or business, no matter the cause, we will be there faster and have it cleaned up sooner. Call or click today and experience the SERVPRO difference.

What Factors Can Make Drying More Efficient in My Charlotte Home?

6/11/2020 (Permalink)

SERVPRO has the tools to restore your water damaged home. Call us today!

Our SERVPRO Team has Powerful Tools and Equipment to Manage Specific Facets of the Drying Sciences to Restore Your Water-Damaged Property 

Drying your Charlotte home is often more complicated than addressing surface water alone. While many property owners consider water restoration to be little more than sopping up pooling water on the floor of your house, there are often several more steps then mopping and towel drying. With as fast as water can migrate throughout the property, structural cavities and expose materials often absorb a portion of the damage, requiring more complex and involved drying solutions.   

With experienced technicians on our roster with water restoration accreditations through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), we have professionals available to restore water damage in Charlotte's homes at any time of the day. Part of the experience of these professionals and their extensive training involves understanding the three primary elements of drying. These main branches of drying science include: 

• Humidity
• Temperature
• Airflow 

How Can You Regulate Humidity?  

Higher humidity levels can slow the drying process, ultimately keep customers from their homes longer and make water damage restoration cost more money. Desiccant dehumidifiers can pull moisture from the environment and replace it with a dryer exhausted air from the unit. 

What Temperature is Best for Drying?  

Warmth is always a desirable factor when it comes to drying construction materials and contents in a water damaged home. To achieve this, our professionals utilized portable electric heaters within the drying zone to increase the temperature and its evaporative properties. 

What Tools Work Best for Moving Air Through a Drying Zone?  

Airflow is an essential factor when it comes to drying out more substantial areas of the structure. After establishing a drying zone, tools like air movers can force heated air throughout this affected region to expedite evaporation. 

Give our experienced SERVPRO of North Central Mecklenburg County team a call anytime you need water restoration at (704) 596-9700. 

More about Charlotte.

How Can a Local Water Removal Company Help My Business Recover from a Water-Related Accident?

6/2/2020 (Permalink)

Call SERVPRO to mitigate all of your commercial water damage needs in Mecklenburg.

Mecklenburg County Water Removal Services by SERVPRO Generally Follow a Time-Tested Procedure for Removing Water from Your Commercial Property.

Just the other month, a Charlotte-area office building suffered the effects of a ruptured pipe in its basement.  This broken pipe rapidly filled the Mecklenburg County business’ basement maintenance rooms with feet of standing water and forced its owners to shut off the building’s electricity.  Unfortunately, this prevented the company from continuing its operations until workers effectively addressed the water issue.  The owners, without any forewarning, suddenly faced a costly problem that needed to be solved as soon as possible.  They needed to make quick decisions in order to avert an extended business closure and substantial operational losses.  In doing so, they contacted a local water removal service for assistance. SERVPRO--We're Faster To Any Size Disaster.

What Procedure Does Water Removal Services Like SERVPRO Follow to Extract Water from My Mecklenburg County Business?

The key to successfully extracting water from a commercial structure is having a proven plan of action. Our team has such a plan and our skilled technicians know what to do at each stage of the process.  Once workers find and shutoff the offending water source, they generally do the following things:  

• Remove standing water with submersible pumps and large, commercial-strength extractors
• Determine a drying goal, based on moisture levels in unaffected areas, and calculate the right dehumidifier-to-air mover ratio for the most efficient drying
• Quickly and effectively dry interiors using advanced refrigerant or desiccant dehumidifiers
• Inject EPA and OSHA-approved fungicides, disinfectants, and deodorants into even the most difficult-to-reach areas, using state-of-the-art foggers

Ultimately, these tools allow SERVPRO to efficiently resolve your water issue. This time-saving service enables you to get back to work sooner, reducing your overall costs and limiting your losses. Ask us about our ERP Emergency READY Profile Plan, a mobile app, that can prevent or mitigate damage to your commercial enterprise.

Accidents happen and there is not much you can do to avoid them.  When they do inevitably occur, protect your business by calling a professional water removal company as soon as possible.  If you ever need assistance, call SERVPRO of North Central Mecklenburg County at (704) 596-9700. 

What Precautions Should I Take When Cleaning Fire Damaged Surfaces?

5/21/2020 (Permalink)

Call our experts after you experience a fire disaster, we have training in fire & smoke restoration, odor control, upholstery & fabric cleaning.

Engaging SERVPRO Fire and Smoke Restoration Technicians Eliminates the Headache of Making Choices during Fire Damage Restoration in Mecklenburg County

It is common for fires in Mecklenburg County to leave surfaces such as floors, walls, and ceilings covered in soils such as soot, tar, and other residues. The water or other chemicals used to quell the flames also cause some form of soiling. The most inexpensive way to deal with the soiling is by cleaning since refinishing or resurfacing is more expensive. Despite its usefulness, cleaning can cause problems if not done correctly.

Can I clean unsealed wood after fire damage incidents in Mecklenburg County?

Although unsealed wood is not likely to be a predominant material in many items or surfaces in your house, there are a few pieces somewhere within the structure such as:

• Cabinet interiors
• Structural supports
• Paneling

Cleaning residues or soils from surfaces with unsealed wood can present some unique challenges. For instance, raw wood absorbs and holds most solutions, so it is easy to stain the surface permanently while trying to clean it up. If the surface is only soiled lightly, the best approach is to clean it without using solutions. For example, wiping with Dry Cleaning Sponges helps. Wet cleaning is essential in case of heavy soiling. To negate the possibility of driving residues deep into the material, our SERVPRO technicians use denatured alcohol to facilitate safe wet cleaning. 

Do plastered surfaces present any cleaning challenges?

Plaster is a common material used in walls or ceilings, which also happen to be the common areas where smoke residues collect during fires. The accumulation of residues occurs because the increase in temperatures inside the building also increases air pressure, thus forcing smoke against the surfaces where it deposits residues. 

Since there are different variations of plaster, the cleaning challenges you face might depend on what type you have on the surfaces that you intend to clean. Common types of plaster include:

• Stipple plaster
• Sprayed-on acoustic plaster
• Swirled textures

Wet cleaning such areas is not a good idea since water-based cleaning products are likely to dissolve the material. Sprayed-on acoustic plaster is the most vulnerable and the slightest contact can chip it off. Our technicians use distinct approaches to clean such areas without causing unnecessary damages. For example, we can use a vacuum to remove soot from the plastered surface.  We use the nozzle attachment and hold it around one inch away from the wall when cleaning to eliminate the chances of smearing. 

How hard is it to clean masonry?

Despite your best effort, you might not manage to remove all residues from masonry surfaces. This might sound unusual considering the surfaces are resilient, thus enabling the use of many cleaning approaches and products.  

Masonry refers to many products, including:

• Marble
• Slate
• Cinder block
• Concrete

The main problem with masonry materials is their porous nature that allows residues to penetrate beyond the surface and odor retention. However, if the material has a sealer coat applied before the fire, it eliminates the challenge. Sealers are more common in floors than walls. Our SERVPRO technicians inspect the level of soiling in masonry surfaces and perform some tests to determine which method is likely to bear fruit. Some of the common methods we use include:

• Wet cleaning with alkaline cleaners
• Wet cleaning with a strong acid
• Abrasion blasting
• Dry cleaning

Why is it necessary to test before cleaning masonry surfaces?

The porous nature of masonry that allows penetration of residues also allows the absorption of cleaning solutions. Sometimes, the cleaning product reacts with the material reading to color change. Therefore, you might end up with stains, even when cleaning is successful.  Pre-testing a cleaning solution in an inconspicuous section of the soiled surface helps reveal the color changes before you clean all areas. 

When using alkaline cleaners, our SERVPRO technicians consider the level of soiling to determine the concentration levels. We apply the solution generously with a bucket or pump up sprayer to ensure the surface remains wet during dwell-time.  Agitation is also necessary, so we brush or scrub the area thoroughly before rinsing off the cleaning solution. For proper rinsing, we prefer hosing the area or using a pressure washer. With masonry, the true effects of the cleaning process are only apparent once the area dries fully. Our technicians help quicken drying by setting up air movers to improve air movements. 

Taking precautions helps improve the outcome when restoring fire damage. You can be confident you are taking the right approaches by involving an experienced teat like SERVPRO of North Central Mecklenburg County. Call us at (704) 596-9700 to help make any loss, "Like it never even happened."

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Mecklenburg County, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of North Central Mecklenburg County today at (704) 596-9700 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

What Can I Do After a Fire Loss in Mecklenburg County?

5/15/2020 (Permalink)

This is why it is best to call SERVPRO of North Central Mecklenburg County at (704) 596-9700 so that we can get started!

Dealing with Fire Damage is What SERVPRO Does Best – Call Us to Restore your Mecklenburg County Home!

There is a vast amount of work that goes into cleaning up your home after a fire, which why it is best to enlist the help of trained technicians to get the job done as efficiently as possible. Whether you had a small fire in one area of your home or many zones have been impacted, SERVPRO has the tools, training, and experience to make sure everything gets fully restored to pre-fire loss conditions. We’re Faster to Any Size Disaster!

What Methods are Used for Cleaning Up the Mess?
Once you call us to help with the fallout of fire damage in your Mecklenburg County home, we have tried and true protocols that get results fast! Our IICRC-certified technicians assess your interior once the home is deemed safe for entry. We then formulate a plan to:

    •    Remove charred debris and unsalvageable items
    •    Perform pack-out services, which includes bringing items off-site for further cleaning and restoration
    •    Address areas where water may have traveled while extinguishing the fire
    •    Begin with drying methods as well as cleaning to remove stubborn soot and smoke particles
    •    Ensure that all areas impacted by the fire and smoke odors are treated to make your home “Like it never even happened.”

We bring a broad range of cleaning products with us to your home, including air scrubbers and hydroxyl generators, to clean up the air. In some situations, foggers are necessary to help pull up any stubborn soot particles from various surfaces. Our technicians also have access to specialized cleaning agents that produce a chemical reaction that breaks the surface bond of the soot for more efficient removal.

There is nothing quite like having peace of mind that you do not have to worry about cleaning up fire damage on your own. This is why it is best to call SERVPRO of North Central Mecklenburg County at (704) 596-9700 so that we can get started!

For more about Mecklenburg County click here.

What Should I do First After Flooding in my Mecklenburg Home?

5/6/2020 (Permalink)

SERVPRO of North Central Mecklenburg County is your ally in an emergency.

When Your Home in Mecklenburg County Floods, Calling a Professional Restoration Service Is Your Priority

Flooding can happen within a short time. You may be enjoying your home one day and find it full of water the next. As much as we prepare as homeowners, Mother Nature is a more significant force than we are. When a water event occurs, you must take the crucial step of calling a professional restoration service to assess and remediate the damage.

In Mecklenburg County, the answer to your flood damage is our team at SERVPRO. We are members of your community and understand the needs of our neighbors. Our training and job experience prepare us to handle even the most complex situations, so you can have peace of mind when you rely on our expertise. Upon arrival at your home, we ensure the safety of your family and our team by making sure all electrical and water sources are either shut down or operating safely. We also wear personal protective equipment to avoid contamination from bacteria and debris within the floodwaters.

How do I decide what to care for first after a flood?
Homeowners face difficult decisions when a flood invades your home. At the same time that you try to preserve your priceless memories and family heirlooms, you strive to protect the structural integrity of your home. When our SERVPRO team arrives, we can help guide you through the process so that you can achieve both objectives. Our team understands the steps necessary to preserve your home and its contents, and we proceed with the following:

    •    Separate unaffected areas with protective barriers to avoid cross-contamination as much as possible.
    •    Extraction of water using pumps, air movers, dehumidifiers, and air circulators to encourage evaporation.
    •    Disinfect your home using EPA approved solutions that kill microorganisms and prevent their reproduction.

As we travel through the restoration journey, we also look at any documents or priceless objects you wish to restore. Our team creates a tailored approach to restore as much of your home as possible.

SERVPRO of North Central Mecklenburg County is your ally in an emergency. Call us at (704) 596-9700 and let us leave your home, “Like it never even happened.”

For more about Mecklenburg click here.

How Do I Get the Water Out of My Mecklenburg County Basement Without a Sump Pump?

4/25/2020 (Permalink)

We’re Faster to Any Size Disaster!

SERVPRO has the equipment and expertise to clean and dry your Mecklenburg County basement

Statistics show that a full 98% of basements have a water loss event at least once during their service life in a residence. A finished basement has the potential to have more structural loss due to the installed walls and flooring that may be present.

What Types of Damage Can Happen if Water Cleanup in My Basement Gets Delayed?
When a Mecklenburg County basement needs water cleanup, several steps need to occur for the best outcome. In finished basements, there can be substantial losses from water wicked into sheetrock; tiles can come loose, and glue-down carpet may be ruined. The potential for restoration depends on the construction materials used in the flooring and how long it had exposure to high moisture conditions.

In some cases, the water removal efforts did not occur because the homeowner had no idea there was an issue. A slow leak in a basement that no one goes into very often is a recipe for problems such as mold infestations and damp, musty odors.

Types of Water Loss Situations in Commonly Seen in Basements
When SERVPRO handles water removal and restoration services in local basements, here are some of the typical reasons why it occurred:

    •    Sewage backup in a basement bathroom
    •    Plumbing issue such as a pipe break
    •    Supply line leak to a washing machine
    •    Water heater tank failure
    •    Groundwater or flash flood

Proactive Tactics for Lessening Contents Loss
SERVPRO technicians move items in the basement away from the water. As they do so, they inspect each thing to see if it needs cleaning or has any damage from water exposure. Contents moved may be taken to another area of the home, stored on-site, or taken to a secure location off-site. Anytime possessions get moved, the technicians make a detailed report that includes photos, location, and in the case of a large number of objects, barcodes may get used. Because the placement location within the basement gets noted, when it is time to move items back in, putting them in their precise location is not an issue.

Tactics for Damaged Building Materials

    •    Numerous actions need to occur to mitigation mitigate the loss to walls and floors in a finished basement.
    •    Flood cuts on sheetrock that wicked water
    •    Removal of floating floors or tiles to dry the substrate underneath
    •    A glue-down carpet usually needs replacement and on a case by case basis inspected for reinstallation.
    •    Removal of installed electronics such as mounted flatscreen televisions and soundbars

The Right Equipment Makes the Difference in the Outcome
In the cases where the basement has water due to a malfunctioning sump pump or poor drainage, the technicians can remove the water rapidly by deploying multiple portable pumps. These allow the technicians to move freely and extract the water. It is common for the same spot to get worked on until the passes are "dry" with no apparent moisture coming up. This practice assists in expediting the drying phase of mitigation.

After the extraction equipment, the technologically advanced drying equipment is one of the most significant differences between DIY and professional equipment. Very few basements have good ventilation besides the egress windows and doors to reduce the trapped water vapor. The air movers used by SERVPRO for drying push warm, dry air over wet surfaces at high speeds; it causes embedded moisture to rise. In a basement, this could be problematic without dehumidification equipment at the ready to capture it and port it away.

Special Considerations for Masonry and Concrete
Because of the porous nature of concrete and brick, when the moisture rises to the surface and dries, it can leave a white powdery substance known as efflorescence. It is the residues left behind by salts and minerals in the brick or concrete and gets wiped away easily.

Odor Control Actions Before Repairs
There is no point in making repairs in a basement if residual musty water odors remain behind. SERVPRO techs have different applications to ensure that before any reinstallation or repairs happen, the basement is odor-free. Cleaning the masonry and slab floor with specific cleaning agents assists with removing any stains as well as modernization. If the scent-level requires stronger treatments, thermal fogging works well to neutralize both airborne and embedded odorous particulate that may still be present.

When your home needs water cleanup, you need help sooner rather than later. Call SERVPRO of North Central Mecklenburg County at (704) 596-9700; the certified technicians are available 24/7 to provide compassionate, professional solutions for your home disaster.

For more about Mecklenburg County click here.

Why We Are The Best Choice In Charlotte After A Flood

4/9/2020 (Permalink)

We take temporary measures to stop any additional water from entering your home after a storm. We act fast to prevent further damage.

What Should I Do After My Garage Has Suffered Flood Damage?

IICRC-Certified Technicians at SERVPRO Can Begin Mitigating Flood Damage For Your Charlotte Home Within Hours of Your Call

Garages are built to withstand the elements, but when it comes to issues like flooding, the problem can quickly spread to other areas of your home if you have an attached garage. On top of that, the garage itself is not immune to water damage or contaminants brought in by floodwaters. These concerns still require professional cleanup to keep your home and its occupants safe. 

SERVPRO technicians are available 24/7 to address flood damage in your Charlotte home. These Institute of Inspection Cleaning and Restoration Certification (IICRC)-certified pros have access to specialized training and tools to implement a high standard of cleanliness. This system combats microbes, bacteria, and structural decay with a repair-first approach that strives to minimize structural and property losses when it is safe and feasible to do so. SERVPRO's cleanup efforts also include rebuilding services.

SERVPRO's Advanced Tools Ensure a High Standard of Clean

SERVPRO uses a variety of sophisticated technologies for flood damage mitigation and restoration, including: 

• Thermal imaging to detect moisture in and behind structures
• Detailed inventory systems operated on tablets
• Cloud storage systems for keeping records of salvaged documents that homeowners can access
• EPA-registered antimicrobials 
• Commercial-grade deodorization systems to remove odors from water damage and floodwater contaminants

If your power has been cut off by flooding, SERVPRO can provide power sources for all the tools needed to restore your home. 

Mitigation Means More Than Just Cleanup

After extracting water, removing soils, and drying your structure and its contents, SERVPRO can implement any necessary repairs to keep your garage safe. Services rendered can include repainting affected walls, patching up weep holes, installing insulation, repairing damaged studs and wall joists, and much more. If your garage area requires specialized cleaning services, like antiques or electronics restoration, SERVPRO can help you find licensed professionals that can take care of these services.  

SERVPRO of North Central Mecklenburg County offers a mitigation service that is Faster to Any Size Disaster. Call (704) 596-9700 to start the cleanup process.

See more about Charlotte.

Biohazard Cleanup In Charlotte

4/4/2020 (Permalink)

We’re Faster to Any Size Disaster!

When Does a Home Disaster Become a Biohazard Cleanup in Charlotte Properties?

There are various types of loss that a homeowner can experience; one of the worst creates the need for biohazard cleanup. Some of the situations that call for that can range from a sewage backup in the home to a drug lab or animal hoarding situation, just to name a few.

When any of these types of events occur in a Charlotte property, professional biohazard cleanup is a necessity because there can be airborne pathogens, toxins, bacteria and a host of other unhealthy issues that both residents of the home and pets should avoid contact with.

Why SERVPRO?
Safety is a priority for the technicians. They have advanced equipment and personal protective equipment (PPE), including HEPA respirators and eye protection, gloves, boots, and Tyvek white suits to ensure they work as safely as possible when handling biohazard-rated jobs.

Determining Risk
When dealing with a water-based property cleanup that may contain chemicals, sewage, or other harmful elements, the techs test the water to determine what is present in the water. Hence, they know precisely the types of cleaning agents to use to eradicate bacteria or other harmful components to make the water safer to handle.

Safety Measures During Mitigation
In many cases, only a portion of a residence gets affected by a situation needing careful handling during mitigation. SERVPRO techs may put up negative air chambers or simple containment over doorways and vents to prevent the spread of any harmful substance or airborne particulate that could affect other areas of the home. Air scrubbers also run during cleanup and assist with the capture of airborne matter within its HEPA filtration.

Final Inspection
Once the cleanup efforts get completed, the techs inspect the home to ensure that it meets the standards for sanitization. They use powerful antimicrobial and antibacterial cleaners to safeguard any surfaces exposed during mitigation get disinfected. This inspection may extend to the ductwork in the home if the HVAC was running, and the potential for harmful airborne particulate is present during cleanup.

SERVPRO of North Central Mecklenburg County is available 24/7 at (704) 596-9700 for any type of biohazard cleanup needed. The certified technicians have the safety equipment and tools necessary to make the loss to the property, “Like it never even happened.”

For more about Charlotte click here.

We Act Fast In Mecklenburg After A Flood

4/2/2020 (Permalink)

Our technicians work on making sure equipment is appropriately cleaned, filters are changed, and equipment is ready to go and available 24/7.

Flood Damage Mecklenburg County – Storm Damage

Storms roll through an area leaving one home left untouched, while the next home suffers broken windows, a torn roof, and extensive water damage inside. It isn't straightforward to understand how these events occur in this manner. With all of the damage, neighbors pitch in to help each other providing support, food, and clothing.

SERVPRO is part of Mecklenburg County providing flood damage services to the county and the surrounding areas. We are part of the community and pitch in to help our neighbors and friends in these situations. Our trucks are pre-equipped with everything required to help out in these situations. We can respond in less than 4 hours, and our professional teams are available 24 / 7.

Emergency Storm Damage

We have a certified team of mold, water, and fire specialists trained to mitigate the flood damage, clean, and dry the home after storm damage. Also, our in-house division of general contractors can assist with emergency repairs to eliminate additional damage. We board up windows and doors as well as place temporary tarps on the roof to reduce additional water damage and prevent rodents and birds from entering.

Water and moisture should be removed as quickly as possible to prevent mold damage and deterioration of the contents and the structure. SERVPRO deploys truck-mounted pumps, as well as smaller submersible, pumps to remove standing water. In situations where there is standing water, damaged drywall must be removed and discarded. The exposed studs can be dried and water removed from cavities. Once everything is dry, repair and reconstruction can proceed.

Our in house division of general contractors can assist in making these repairs. We work in conjunction with your insurance adjuster to enable efficient claims and processing. We check all of the electrical systems, install new drywall, and paint as needed. All floor materials are usually replaced. We aim to return your home to its original condition, "Like it never even happened."

Call SERVPRO of North Central Mecklenburg County at (704) 596-9700 for 24/7 service. We're Faster To Any Size Disaster.

See more about Mecklenburg County.

Living Room Fire Damage Cleanup in Charlotte

3/23/2020 (Permalink)

Contact SERVPRO for fire damage mitigation. We are always available to help you.

Our Experiences Technicians at SERVPRO Know Exactly What to do After a Fire

Fire damage of any size should have professional mitigation. The main reason is even small amounts of soot can spread. Not only is it unhealthy to breathe and a potential skin irritant, but the particulate can also result in pungent odors throughout the home. 

When SERVPRO handles fire damage in Charlotte homes, special care goes into saving homeowners the cost of replacing items. In many cases, contents without charring but smoke damage have restoration potential. 

Before the technicians arrive on-site, there are numerous actions that homeowners can take to assist in limiting the loss to their structure and contents. 

• Talk to the fire department and ascertain if it is safe to remain in the home. 
• Avoid the fire loss area and limit movement within the home; if you choose to remain in the house, this helps avoid driving soot particles into upholstery and carpet.
• Do not attempt to clean any of the smoke damage, using improper solutions and methods can drive soot deeper into surfaces and cause permanent damage. 
• Use clean towels or linens on rugs, carpet traffic areas, and upholstered furnishings. 
• If the electricity is nonfunctional, and fire loss affected the kitchen, empty the refrigerator and prop the doors open as it will require cleaning.
• Chrome handles and knobs get protected from the caustic soot through an application of petroleum jelly or oil.
• Remove houseplants outdoors and wash both sides of the leaves.
• Ensure the HVAC is off.

Fire Loss Cleanup

When the techs work on fire loss, they take an organized approach to cleaning. After removing furnishing out of the living room, SERVPRO technicians use deep steam cleaning to pull the particulate out of the fibers and eliminate smoke odors. This method of carpet shampooing leaves behind no residues resulting in truly clean fibers and backing. Walls get attention to remove smoke damage, and when residual odors remain, the techs apply a sealant to lock in deeply embedded soot particles and leave a clean surface ready for painting.

SERVPRO of North Central Mecklenburg County at (704) 596-9700 stands ready to assist local property owners with any size or type of fire damage and make the loss to their homes, "Like it never even happened."

See more about Charlotte.

We Get You Back In Business In Mecklenburg County After A Flood

3/1/2020 (Permalink)

Our technicians have the state of the art equipment necessary to handle restoring your office building's flood damage right away.

Commercial Flood Damage Brings Mud to Mecklenburg County Office

It is no secret that commercial flood damage hits local businesses hard. Just the loss of revenue during cleanup can take a toll along with the hardship on employees who suddenly do not have a job to go to until the restoration process completes.

When SERVPRO works on commercial flood damage restoration jobs in Mecklenburg County, their goal is to save the business from having to replace as many items as possible and get the company reopened in the shortest amount of time.

Scoping the Loss Area

In a local office, the water was not the most significant issue when groundwater entered a small building. The water soaked the carpet in the reception area and ran down the hallway. SERVPRO technicians found the water receded before going very far into the offices. However, a large amount of mud got left behind, coating the floor.

Extraction and Removal of Loss Items

The glue-down carpet was a loss due to both the delamination and contamination from groundwater. SERVPRO techs extracted the flood damage water to make the carpet lighter to handle and safer to lift for disposal. The baseboards also required removal, and the sheetrock required flood cuts roughly twelve-inches above the floor joints to open up the wall cavities for drying. The use of trash pumps pulled up the thick layer of mud along with the water quickly.

Multi-Layered Drying Methods

SERVPRO techs know that concrete absorbs moisture and requires the power of air movers to release the embedded moisture. This action negates secondary issues such as foul odors or the potential for mold growth. The Injecti-Dry system is beneficial for forcing air into the wall cavities and assists with lowering the interior moisture to expedite the drying process.

Final Wipe Down and Prepping for Repairs

Once the interior confirmed as dry, the techs used their antimicrobial cleaning agents to wipe down the surfaces affected by water loss to leave it sanitized and ready for the replacement of the carpet, baseboards, and sheetrock repairs necessary to get the office reopened.

SERVPRO of North Central Mecklenburg County at (704) 596-9700 stands ready to assist local properties with commercial flood damage cleanup and restoration to make the loss "Like it never even happened."

See more about Mecklenburg County.

Fire Damage In Your Charlotte Home

2/18/2020 (Permalink)

We’re Faster to Any Size Disaster.

Restoring Porch and Attic Fire Damage in a Charlotte Home

A fire that started on the porch of a house in Charlotte spread to the attic before the fire department controlled it. The homeowner was glad that the fire did not consume the entire property, but there was still the issue of damages to address. The arrival of SERVPRO green trucks was the first sign of reassurance.

The fire damage in the Charlotte home affected some of the exterior and interior areas since it started on the porch before spreading through the wall materials to interior areas.  Various challenges were apparent immediately we arrived at the site. For example, although many of the affected building materials could be salvaged, processes such as cleaning would be challenging because of the unfinished nature of their surfaces. It is harder to remove residues from rough surfaces, and the open pores allow deeper penetration of residues, complicating deodorization. Our SERVPRO crew brought a soda blaster to the loss site to help clean such materials.

Away from the building materials, the contents affected by the flames also posed a different kind of challenge because we had to sort them out to determine what was damaged completely, and what could be salvaged. With everything either charred or covered in soot, making the necessary distinctions was not that easy. Our SERVPRO team started the process by doing thorough sorting to establish salvageable, unsalvageable, and questionable items. We also liaised with the homeowner to establish items of value.

Away from the main sections damaged by the flames, other areas in the house required a general cleaning to remove smoke residues and bad odor. We expedited the process by using procedures such as cleaning with chemical sponges, which remove residues from surfaces without leaving smudges. We also mixed water-based deodorizers with the cleaning solutions to take care of deodorization during the cleaning process.

Trashcan fires and other ignitions outside the house can cause severe fire damage. Call SERVPRO of North Central Mecklenburg County at (704) 596-9700 to help you deal with such damage. We’re Faster to Any Size Disaster.

For more about Charlotte click here.

Equilibrium Sciences for Efficient Drying of Charlotte Homes

2/13/2020 (Permalink)

You can contact our professionals 24/7. Our experts are trained and equipped with the experience and equipment to handle any water damage task.

Thorough Water Removal in Your Charlotte Home Can Prevent Further Damage

When drying out a damaged Charlotte home after a water loss incident, our technicians must seek to exploit nature’s need for natural balances to maximize drying and water removal. Psychrometry is one of these scientific studies that our water restoration technicians (WRT) become familiar with during their education and field experience recovering water losses. Understanding the pull of present forces to even out, can help experienced technicians increase the output of placed machinery and restoration techniques.

Determining how nature seeks to balance damage before drying and water removal for Charlotte homes can Indicate the best approaches for removing lingering moisture and saturation from construction materials and contents. Our SERVPRO professionals utilize three natural laws of nature to continue the pace and effectiveness of drying tactics. These laws include:

• High Pressure Goes to Low Pressure
• Hot Goes to Cold
• Wet Goes to Dry

These facts also lay out the essential elements of efficient drying, such as temperature, air pressure, and humidity. When two spaces differ in any of these areas, nature seeks to create a balance between the two by working to make both of the damaged regions equal in moisture content, temperature, and pressures. Recognizing the differences as they exist, and before natural equilibrium can get reached, is a productive practice in the hands of our SERVPRO technicians.

Our professionals must work never to allow the house to reach a point where all of these elements, like air pressure, temperature, and saturation level out. When warmer temperatures present in one drying space migrate to colder regions or pressure begins to level out between several damp areas of the home at once, we must continue to modify these results with warm, dry air and focused equipment. Ineffective drying happens when wet areas still exist, but equilibrium has stalled the movement or change of these three primary factors.

Understanding the science of drying can help our SERVPRO of North Central Mecklenburg County team provide effective water removal and drying services to damaged homes. No matter how we can help, give our emergency response team a call 24/7 at (704) 596-9700.

Learn more about Charlotte.

How Mecklenburg County Businesses Limit Commercial Water Damage

2/13/2020 (Permalink)

Mecklenburg County, don’t let your business go down due to water damage.

Let SERVPRO help you through your Mecklenburg County business water damage.

Property owners can make preparations against harm to a structure or contents, but some things cannot be 100% prepared for such as commercial water damage. 

It does not matter how the commercial water damage occurred in a Mecklenburg County structure, and it needs fast addressing to limit the loss. That is why SERVPRO emergency response teams are available 24/7 and arrive within an hour of the initial call. 

First Actions On-Site

When SERVPRO techs arrive, they immediately scope the loss area to determine the scale of the water loss inside. This attention to detail enables them to find areas of water migration that might otherwise get missed. At this time, essential items, papers, and stock may get removed to a secure area or location. 

Drying Without Disruptions

When working on a commercial property, the goal is to limit the disruption to the people and daily activities. In many cases, the techs work around the staff going about their work. Large furnishings can be raised on blocks and dried in place while other air movers dry carpet. 

There's an App for That

SERVPRO has an easy-to-use downloadable app for both Android and IoS devices that allows business owners to set up profiles for each property. If you have multiple locations, no problem. The Ready Plan app takes care of them all. In each profile, the chain of contact for emergencies gets established. Valuable information such as the location of electrical panels and water shut off valves for the business. Also, the site of essential items to protect or move off-site to a secure location such as important papers, equipment, or stock. 

Restorative Cleaning

SERVPRO techs have a host of cleaning agents to address various issues post-water loss. It is essential to use antibacterial and antimicrobial to ensure that surfaces are left both sanitized and disinfected for reuse by the employees and customers.

When commercial water damage is the problem, SERVPRO of North Central Mecklenburg County at (704) 596-9700 is the solution. The certified techs arrive fast and make the water loss to the structure and contents, "Like it never even happened."

To find out more about Mecklenburg County, click here.

Flooding In Your Charlotte Home

1/24/2020 (Permalink)

We’re Faster to Any Size Disaster!

Emergency Services to Limit Further Flooding in Charlotte Homes

As home and business owners have seen in recent years, our area can see some of the harshest weather events that can make landfall from the Atlantic. With thousands of businesses and homes in the city and its surrounding neighborhoods, a prompt response after a devastating storm loss situation is vital to protecting your property as much as possible. With years of experience, a combination of our technicians and licensed general contractors can work to provide vital emergency services and mitigation.

Flood damage to Charlotte homes after a damaging storm might be unavoidable, but how severe these effects become hinges on the response of our technicians and the actions they take once we arrive. Our general contractors, for example, are vital to sealing up penetration points to prevent further runoff or newly developing storms from entering the household through vulnerabilities in the roof, siding, or other structural elements.

These same professionals might have to conduct tree removal as well when larger limbs or full trees have fallen into the structure. A direct impact from a massive tree limb or the trunk can collapse a roof or cause substantial structural damage in other ways. This situation can lead to floodwater entering the property unabated. Roof tarping and board up services can reduce direct water flow and wind-driven losses.

Much like our general contractors have vital steps to take when flooding is occurring, our restoration technicians must also get started on recovery as quickly as possible. We arrive with helpful mitigation tools like powerful extractors and pumps to reduce standing water in the affected areas. Once surface water gets addressed, our direct evaporative equipment like air movers can work to address saturated materials to minimize the need for reconstruction in your house.

Reducing the out of pocket expenses for our customers after a flood might mean the way we can navigate the needs of your insurance provider, but also hinges on the fast response and emergency services that we can provide immediately following a storm loss. No matter how we can help, you can reach our SERVPRO of North Central Mecklenburg County team 24/7 at (704) 596-9700.

For more about Charlotte click here.

Mecklenburg County Fire and Soot Mess? What To Do? Call SERVPRO!

1/13/2020 (Permalink)

When this SERVPRO Service Vehicle Is Parked on Your Mecklenburg County Property--You Know Help for Fire and Smoke Damage Has Arrived!

Approaches for Cleaning Smoke Residues in Mecklenburg County

Beginning with the point of ignition, the effects of a fire loss incident lessen the farther away from this point that you get in a Mecklenburg County home. While concentrations of ash and soot might be the strongest at the origin of the blaze, adjacent rooms and areas to this damaged region can experience a lower buildup of soot and smoke residues. Effective cleaning of these areas begins with the right process to loosen the buildup with mechanical actions.

Because not all fire damage in Mecklenburg County homes is the same or the same level of severity, the process to clean and restore these areas varies multiple times in the same residence. Building an understanding of the best agitative cleaning practices to reduce the severity of buildup on surfaces and contents can maximize the efficiency of our SERVPRO professionals working in the house.

Each level of debris buildup (mild, medium, and heavy) has different techniques, tools, and processes. Mild agitation is ideal for when soiling is not thick and overwhelming. This level of damage would often be in nearby rooms to the origin point of the fire. Breaking up the sediment and residues can make later cleaning practices with foam, wiping, or media blasting methods more effective.

•    Feather Dusting – Hard surfaces can sometimes benefit from feather dusting to loosen or even remove excess residues.
•    Vacuuming – Smoke particles and soot can get vacuumed from surfaces with a HEPA filtered machine. The attachment brush can also help to break up surface residues.
•    Brushes - Paintbrushes can do a lot for a softer removal of set in residues without damaging the underlying material.
•    Compressed Air – Using pressurized air can have a direct effect on the buildup of wastes. This practice is not always the best for our SERVPRO team; however, as it can move loose particles into crevices and areas that are more challenging to reach.

As challenging as fire loss incidents can become, the right cleaning approach can help to protect many of the exposed surfaces. Our SERVPRO of North Central Mecklenburg County team has the equipment and personnel to make fire losses, “Like it never even happened.” Give us a call today at (704) 596-9700.

Water Damage Incident In Your Charlotte Home

1/12/2020 (Permalink)

Controlled demolition helps restorers focus on deeply affected areas while salvaging many materials.

Demolition, not Destruction When Restoring Water Damage Incident in a Charlotte Home

Water intrusion that causes deterioration of materials can be a challenge to address. Away from the physical challenge of restoring or replacing the materials, which a professional team like SERVPRO handles easily, the cost may be higher than what the homeowner, or the insurer, is willing to pay. One way to cater for the interests of all involved parties is through controlled demolition, which helps reach the affected areas without causing unnecessary damages.

During a water damage incident in Charlotte, a leak in the pipes supplying a kitchen sink left water within the construction assembly of the countertop holding it. Due to the passage of time, the water also found a way through the surrounding laminate floor, affecting the fiberboards. For the homeowner, removing the water and restoring the affected materials with minimal damages was the main priority. SERVPRO technicians are well versed with controlled demolition, which helps open up such assemblies for drying and removal of unsalvageable materials.

Among the items, we could save included the Corian countertop, its main assembly parts such as the framing, and side panels. Careful disassembly, including lifting and moving the heavy countertop surface away before focusing on the panels, helped limit the chances of damaging them. Once disassembled, our SERVPRO technicians wet vacuumed the area to remove water remnants before setting up air movers and a dehumidifying unit to complete the drying process.

The way laminate floors are made makes it hard to restore them after a water loss, especially when there is deep moisture penetration. A typical floor has a high-density fiberboard laminated with a vapor retardant at the top and bottom. On scoping the area with moisture meters, we realized the intrusion penetrated some of the boards, necessitating the removal. Luckily, it affected just a small section around the countertop so we could focus on that area saving the homeowner money.

Controlled demolition helps restorers focus on deeply affected areas while salvaging many materials. Call SERVPRO of North Central Mecklenburg County at (704) 596-9700 to help. We’re Faster to Any Size Disaster.

For more about Charlotte click here.

Charlotte Flooding Got You Down? SERVPRO Can Lift You Up with Swift and Efficient Restoration Services

12/22/2019 (Permalink)

Storm Damage Mitigation by SERVPRO for Charlotte Property Owners

Mixed Wintry Precipitation Means Storm Damage in Charlotte

Heavy rains and high winds can share center stage with sleet and snow in Charlotte as we move through the last weeks at the end of the year. When torrential precipitation pounds down with temperatures dipping nearing freezing, your home risks exposure to significant storm devastation. Saturated ground coated with an icy mix accelerates overland flooding and seepage into crawl spaces and foundations as wet moves to the dry construction and space inside your lowest levels.

First We Secure

When storm damage in Charlotte comes lapping up your basement stairs or through a hole smashed through your roof by an ice-covered branch, you need a reliable emergency response. After we assess safety risks such as submerged debris or live electricity, our crew works fast to tarp over or board up breaches in your home’s exterior.

Second We Extract

Floodwaters can rain down from above, flow in from the surface, or ooze through the surrounding ground. A rapid removal of fluids is essential as porous building materials deteriorate quickly, and secondary damage like mold growth can gain hold within a 24 to 48-hour window. SERVPRO's service vehicles contain submersible pumps and both truck-mounted and portable extractors. If the electricity is temporarily unavailable because of the storm, our gas and generator-powered equipment prevents delays in water extraction.

Third We Manage Contamination

Storm damage leads to water damage which nearly always complicates with significant amounts of contaminants. Household, road and landscaping chemicals, infectious wastes, other microbial infestations, and hazards like asbestos and lead can all join the mix. SERVPRO crews are familiar with local hazardous waste containment and disposal mandates, ensuring the dangerous fluids and debris we capture, bag, or otherwise secure are lawfully managed. Our crews clean contaminated surfaces with appropriate products using industry best practice methods. Sanitization with EPA-registered products makes your living spaces safe to inhabit.

Finally We Dry

SERVPRO employees are scientist-like, masters of psychrometry, the theory and application of efficient structural drying. Using a range of moisture detection and metering tools to collect data, we establish drying goals. Air movers, heaters, and dehumidifiers each add a drying element. Our technicians evaluate the needs and position the equipment to achieve the right balance for effective drying. Monitoring and adaptations throughout the project eventually deliver a clean, sanitized, and dry home to you and your family.
 
The trained and well-equipped team at SERVPRO of North Central Mecklenburg County is poised to help your recovery from storm damage. Call us 24/7 at (704) 596-9700. We’re Faster To Any Size Disaster.

SERVPRO Knows Charlotte Property Owners Rely on Our Fire Damage Restoration Services for Great Results

12/15/2019 (Permalink)

Charlotte Homeowners Expect SERVPRO to "Walk the Line" and Mitigate Fire Damage

Overview of Professional Fire Damage Response in Charlotte

When your Charlotte home experiences a fire loss, it is understandable that you want recovery activity to proceed immediately. Understanding the steps professionals must take to prepare correctly for safe, efficient, and effective restoration helps our customers partner with our crews. Collaboration ensures  that the ultimate result of our joint efforts is a secure, clean, dry, disinfected, and deodorized home for you and your family--“Like it never even happened.”

First We Inspect

Although our team is very familiar and skilled with fire damage restoration in Charlotte, every job we take on is unique. An in-depth inspection of the damaged area is essential before we can create the appropriate fire damage mitigation and remediation plan for your home. We trace the migration of smoke and soot residues throughout your property as damage can manifest far from the ignition site. Every moment taken to gather data increases the likelihood of superior results from our remedial actions.

Second We Evaluate

The SERVPRO team is highly qualified in the fire damage restoration industry’s best practices, including the theories of smoke, soot, and odor damage as well as applied strategies to mitigate and remediate the maladaptive results of a household blaze. We evaluate the characteristics and qualities of residues, the intensity of charring, and the presence of complications such as water damage and odors as we begin to prioritize and plan. Harm to structural components and contents are all part of the equation as we match products and protocols to the damage observed.

Third We Provide Emergency and Safety Services

Safety for you and your family and our crews are paramount considerations. SERVPRO completes emergency measures as needed to secure your property, including board up and tarping and water extraction. We can generate power for needed interventions if utilities are temporarily unavailable. We set up containment perimeters and operate air scrubbers to ensure the welfare of occupants and our workers.

Fourth We Complete a Detailed Remedial Agenda

Once safety and emergency protections are in place, SERVPRO’s crews work through a comprehensive clean up plan designed for your circumstances. Deep cleaning of surfaces and contents completes using precisely matched products and methodologies. We help arrange for rebuilding and repairs as needed. Structural drying, disinfection, and deodorization are critical tasks that, when taken together with our other efforts, return you fire-damaged home to preloss condition.

The talented and trained team at SERVPRO of North Central Mecklenburg County is ready to tackle your fire damage needs. Call (704) 596-9700 day or night, 365 days a year, to set up an assessment as the first step back to a secure and comfortable dwelling.

When a storm comes your way, call the people that are prepared

12/11/2019 (Permalink)

We're a 24/7 company and always prepared with equipment for whatever a storm may bring you!

SERVPRO of North Central Mecklenberg County specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

SERVPRO prides itself in its fast response times.

Since we are locally owned and operated, we are able to respond quickly with the right resources. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When a storm hits Charlotte, Huntersville, Cornelius or Davidson - we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. 

Call us today at 704-596-7900 to schedule your appointment! 

Some things are meant to be long term, especially when growing a business- just not MOLD!

12/10/2019 (Permalink)

Once we peeled back the affected area, mold was discovered at this commercial property.

Okay we get it, not everyday can you see leaks that may cause long term damage. In this case, the leak was not noticeable at first. Water has a mind of its own in which the leak was not significant enough to come through the fiberglass reinforced plastic wall panel. Once the water started to come out, SERVPRO of North Central Mecklenberg County was contacted for a professional eye. 

Our technicians handled this quickly, as we could tell it had been building up for a while behind the wall. We removed all the bad stuff and replaced it with correct restoration as well as gave some pointers for future issues that they may have.

Call us today if your unsure if your commercial property has suspected mold! 

There are going to be challenges with water! That's why you call SERVPRO to handle the job!

12/3/2019 (Permalink)

When this happens, it's best you call the professionals to handle it!

Flooding and water damaging events around Charlotte commercial properties are often complex with numerous issues that require a knowledgeable and timely response. Even if its relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many cases, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environment concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need!

Charlotte, Huntersville, Cornelius, and Davidson 24 Hour Emergency Water Service

11/4/2019 (Permalink)

We are available anytime, any day, for any situation such as the above picture! Call us today at 704-596-9700

SERVPRO of North Central Mecklenburg County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 704-596-9700

We understand that when you call us, you may be feeling stressed and concerned. You need an expert to guide you through this crisis. SERVPRO of North Central Mecklenburg County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of North Central Mecklenburg County

SERVPRO of North Central Mecklenburg County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Know who to call for your Water and Flooding Needs

10/18/2019 (Permalink)

This is what you dont want to let sit and wait, call SERVPRO of North Central Mecklenberg County to be there for you water crisis!

We have all had medical emergencies and we know to either rush to the hospital or contact 911. We often forget that there are more than just medical emergencies. What about issues at your house, apartment, vacation home or rentals?

Just like medical emergencies it is important to know who to contact when things are going wrong at your property. SERVPRO of North Central Mecklenburg County is here for you.

Flooding and water emergencies don't have to wait for regular business hours. SERVPRO of North Central Mecklenburg County provides emergency cleaning and restoration services 24 hours a day, 7 days a week-- including ALL holidays.

Do you need Emergency Service? Don't know who to call? Well, Call Us 24/7 at 704-596-9700

How well are you prepared for the damage from an unexpected fire?

10/18/2019 (Permalink)

Each fire job requires a unique solution, we have your answers to restoring at SERVPRO!

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and Soot facts:

1. Hot smoke migrates to cooler areas and upper levels of a structure.
2. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
3. The type of smoke may greatly affect the restoration process.

Different Types of Smoke:

There are two different types of smoke- wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of North Central Mecklenberg County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

Have questions about Fire, Smoke, or Soot Damage? Call us Today- 704-596-9700

We at SERVPRO of North Central Mecklenberg County want to help you prepare for Hurricane Season

10/16/2019 (Permalink)

Hurricane Season is here!

-Make sure you have bottled water, a first aid kit, flashlights, a battery-powered radio, non-perishable food items, blankets, clothing, prescription drugs, eyeglasses, personal hygiene supplies, and a small amount of cash or traveler's checks.

- Take proactive steps to protect your property from loss. Install storm shutters or cover windows prior to a hurricane. Be sure there is no loose siding on your home and no damaged or diseased trees growing over your home.

- Take an inventory of your personal property, such as clothes, jewelry, furniture, computers and audio/video equipment. Photos and video of your home, as well as sales receipts and the model and the serial numbers of items, will make filing a claim simpler, leave a copy of your inventory with friends or relatives, email it to yourself, and/or store it in a safe location. In addition, add insurance information to your inventory information- the name of your company and agent, policy number and contact information.

- Move all of your important documents to a safe location. Take them with you when you evacuate or store them in a safe deposit box outside the area.

- Make a plan for your pets. Not all emergency shelters will take pets. Check with your local veterinarian for help with plan.

- Review your insurance coverage. What does your insurance policy cover? What does it exclude? The standard homeowners' insurance policy does not cover flood damage. Check if your policy covers debris removal and sewer back-up.

Above all else, stay safe!

Restoring YOUR Lake Norman Commercial Property After Water Damage

10/16/2019 (Permalink)

We are always on call and ready to go!

Flooding and water damage events at Charlotte or Lake Norman commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environment concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in YOUR business, give us a call at 704-596-9700 and we'll be there fast with the help that you need!

Dont forget about your fire alarms!

9/18/2019 (Permalink)

Fire alarm going off due to smoke

The number one reason to install a fire alarm is to make the building safe for your employees, customers, and tenants. A combination of smoke and heat detectors, sirens and bells, and strobe lights detect and alert building occupants of a fire, giving them ample time to evacuate in an orderly fashion. A few examples on why its important to test your alarms are as followed but not limited to:

• Fire alarms save lives
• Fire alarms reduce property loss
• Fire alarms shorten your recovery time
• Fire alarms may qualify you for insurance discounts
• Fire alarms keep you code compliant

The National Fire Alarm Code requires weekly and quarterly visual checks, more thorough semi- annual tests, and professional yearly inspections. Cleaning up after a fire and restoring a home or business to its original condition is a job that requires professionals. That's where SERVPRO of North Central Mecklenberg County comes in! Give us a call at 704-596-7900 todayin case a fire occurs & restoration is needed. 

What makes us stand out from the rest? Let us give you one example!

9/5/2019 (Permalink)

Outstanding Sales Performance Award given at SERVPRO 50th convention sits proudly on Dan Kelly's desk

SERVPRO of North Central Mecklenberg County has won many awards in the past, but this one we are super proud of! Recently we received this award at SERVPRO's 50th convention located in Sacramento, California. Our owner, Dan Kelly, was one of the many recognized for having outstanding sale services provided to the community. What makes us different you ask? Here at SERVPRO North Central Mecklenberg County we go above and beyond the company's slogan "Like it Never happened". We have highly skilled professionals in and out of the office that  will make sure you are happy and satisfied once your project is completed! Would you like to see first hand on how we operate? Give us a call at 704-596-9700 and let us show you why SERVPRO is the right choice for you. 

Have a Business that needs a little bit of love? SERVPRO has the answer to your dreams!

9/5/2019 (Permalink)

Our tech proudly cleaning a commercial property

To some, it doesn't matter on how good the service is or how friendly employees are when entering a business. Studies show 9 out 10 people recognize cleanliness immediately when entering an establishment. That means they can quickly determine if your services are wanted.

SERVPRO of North Central Mecklenberg County is here to help you keep your business clean and professional for all of your clientele needs!

Whether its needing carpets cleaned, upholstery steamed, or even just a fresh coat of paint on walls- we are the guys you need! Our technicians are always on call and are always ready to help restore or upgrade your property. Please call us at 704-596-9700 to discuss how we can keep your business look like nothings ever happened!   

Prepare for Fall

8/19/2019 (Permalink)

As we all begin to tackle cleanup chores, please dont lose sight on safety. SERVPRO of North Central Mecklenburg County wants to remind our readers that this is a good time to be aware of safety and health.

Now is a good time to test, clean, and replace the batteries in your smoke detectors as outlined by the manufacturer.

While you're at it, check your fire extinguishers. Businesses are required to inspect their extinguishers annually. You should be doing the same.

Change out those furnace air filters as well. After a long hot summer, a fresh filer helps reduce stress on the furnace or heat pumps fan.

Pay attention to the tools and cleaning chemicals you may be using. Keep them away from children and pets.

Finally, remember to use proper lifting techniques. After a relaxing summer, we need to remember our limits!

          Happy and Safe Cleaning from your local SERVPRO! 

Dont forget those pipes!!

8/16/2019 (Permalink)

Sometimes we forget that our pipes are just as important as any other season preparation for our homes or business properties. Here at SERVPRO North Central Mecklenburg County, we are the people to call when this happens! Before the summer ends, we have a few quick tips to make sure you avoid your pipes from bursting as well as getting them ready for Autumn!

OUTDOOR

1. Wrap outside faucets
2. Caulk around pipes where they enter the house
3. Disconnect garden hoses
4. Drain in-ground sprinkler systems

INDOOR

1. Let a stream of water run, if the temperature drops below freezing.
2. Open cupboard doors in the kitchen and bathroom.
3. Shut off and drain your water system if you are leaving home for several days.

Call SERVPRO today for all of your restoration needs at 704-596-9700! 

UH-OH! There's water at my property! What do I do?

7/31/2019 (Permalink)

Air mover placed at the door, half office soaked.

When these types of situations occur, it is possible that your commercial property will suffer from commercial flood damage, requiring you to call in a professional restoration company like SERVPRO. The combination of water and damage can create many problems with your company's building. Once a hole, flood, or leak happens in your business' structure, it is likely that commercial flood damage took place inside your property.

When water enters a area in the building, problems can get caused that are best treated by a professional and highly trained team like our SERVPRO technicians. We know how to mitigate many types of commercial flood damage here at North Central Mecklenburg County. Being that we are local, we have experience in dealing with issues created by leaks, burst pipes, & storms.

Flood Damage and moisture can then create several issues with substances that make up the structural components of your commercial property. Saturated building materials can lose their structural integrity and deteriorate. Also, then if organic substances stay wet for more than 48 hours, fungal growth can occur.

Whenever any H2O enters your home even if it is in the form of snow, it can cause your place of structural business issues. If you ever notice water inside your commercial property, call SERVPRO of North Central Mecklenburg County at (704) 596-9700 24/7.

Summer Time in Charlotte

7/24/2019 (Permalink)

Summer has came along once more and your local SERVPRO of North Mecklenberg County is here to provide some quick tips! 

1. Hydrate in Advance- Try to prepare your body by drinking plenty of fluids beforehand. Of course on those days you will need to stay extra hydrated, but having your body prepared for the amount of sweat it will be giving off is a start to staying cool!
2. Dress for the heat- Some days we dont remind ourselves that we can stay cooler by simply wearing the right gear. Sun hats, UPF 50 shirts, etc are some of our favorites to keep around for these hot days!
3. Reduce heat by setting up a misting system-  While this obliviously doesn't cool down the temperature of the air, this does help to keep your skin moistened and cool you down by evaporating. You can make most of these systems for about $15.
4. Set up a shade Canopy-  For those cookouts, pool parties, or even just social gatherings. The better shade you have from the sun, the more you can enjoy these events comfortably. 

- But all in all, have some summer fun! There are so many places around Charlotte to spend with your family to stay cool! 

Why SERVPRO of North Central Mecklenburg County?

7/24/2019 (Permalink)

As many of you know working in different job fields the behind the scenes often goes unnoticed. A year and a half ago I- Nichole began working for SERVPRO of North Central Mecklenburg County. Working in the office has always seemed easy to me. For years I worked in higher education, but this has been different. SERVPRO of North Central Mecklenburg County isn't just a "job" to me. Why SERVPRO some might ask? Well, it all starts with community, communication, and customer service. SERVPRO of North Central Mecklenburg County has showed me how important it is to get involved with the customers. Many places of employment people are often simply just a number. The first week on the job it was great to see how personal the office staff and production teams can get. When I say personal NOOOO not being nosey, but just checking on the customers. A simple call, Hello this is Nichole from SERVPRO I just wanted to check on you. We have been doing some work at your home how are things going. Yeah it seems little, but it goes a long way. Not only is customer service and communication a big factor for SERVPRO of North Central Mecklenburg County, but community. I have never worked for a company that the owner loves to support local businesses, schools and all about bettering the area. When someone asks me where I am employed or what makes our franchise different from the rest, I have so many things to share and for that alone I know this is where I am supposed to be. 

Lake Norman Residents, are you Hurricane Prepared?

5/3/2019 (Permalink)

We at SERVPRO of North Central Mecklenburg County want to remind residents of Charlotte, Huntersville, Cornelius and Davidson, NC that now is the time to start preparing for the upcoming hurricane season.

 -Make sure you have bottled water, a first aid kit, flashlights,  a battery-powered radio, non-perishable food items, blankets, clothing, prescription drugs, eyeglasses, personal hygiene supplies, and a small amount of cash or traveler’s checks.

  -Take proactive steps to protect your property from loss. Install storm shutters or cover windows prior to a hurricane. Be sure there is no loose siding on your home and no damaged or diseased trees growing over your home.

 -Take an inventory of your personal property, such as clothes, jewelry, furniture, computers and audio/video equipment. Photos and video of your home, as well as sales receipts and the model and the serial numbers of items, will make filing a claim simpler, leave a copy of your inventory with friends or relatives, e-mail it to yourself, and/or store it in a safe location. In addition, add insurance information to your inventory information – the name of your company and agent, policy number and contact information.

 -Move all of your important documents to a safe location. Take them with you when you evacuate or store them in a safe deposit box outside the area.

 -Make a plan for your pets. Not all emergency shelters will take pets. Check with your local veterinarian for help with plan.

 -Review your insurance coverage. What does your insurance policy cover? What does it exclude? The standard homeowners’ insurance policy does not cover flood damage. Check if your policy covers debris removal and sewer back-up.

Above all else, stay safe!

Know who to call,Cornelius, for your Water and Flooding Needs

5/3/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of  North Central Mecklenburg County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of  North Central Mecklenburg County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 704-596-9700

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of North Central Mecklenburg County

SERVPRO of  North Central Mecklenburg County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For more information follow us on Facebook:

www.facebook.com/SERVPRONCMC/

Continuing Education

5/3/2019 (Permalink)

Sign In for Continuing Education Class

Here at SERVPRO of North Central Mecklenburg County we value learning and education. Dealing with restoration and construction there are always changes to rules and guidelines. Rules and guidelines don't just change for those completing the work, but standards change for insurance companies as well. April 26, 2019 we hosted a continuing education class at Davidson College. The topic of this class was Fire and Property Damage. The attendees of this class were insurance agents, adjusters, relators, and some of our very own technicians and supervisors. This class was a great learning experience to all and it was a great way for insurance adjusters to get education credits to keep license up and our technicians to stay certified with the IICRC. When people say WHY SERVPRO this is just one of many reasons. 

Thunderstorm Safety Tips

2/21/2019 (Permalink)

Severe thunderstorms can be dangerous and even life threatening. Being prepared beforehand can keep you safe and secure during a thunderstorm. Here are some safety tips that you can do before, during, and after the thunderstorm. 

Before: 

• Keep an up to date medical kit within your home in an accessible area. 
• Keep multiple flashlights with extra batteries, you don't know if you could lose power.
• Be stocked up on extra food and water
• If anyone in your family takes a special type of medicine, keep an extra stock with your medical kit. 
• Check the weather forecast and be up to date on the storm around your area.

During:

• Take shelter in a safe and sturdy area and stay inside.
• Turn off your air conditioning and anything else that uses a large amount of power
• If flash flooding occurs, get to the highest ground possible. 

After:

• Check around your home to see if you have any damages to your structure or property.
• Avoid any downed power lines.
• Be neighborly! Check in on your neighbors, especially anyone who is elderly or requires special assistance. 
• Continue to monitor the storm and watch its path.

Grease Fires and How To Prevent Them

2/4/2019 (Permalink)

This kitchen suffered fire damage from a grease fire in the local Charlotte area.

Grease fires are one of the number one causes of home fires and home injuries. A grease fire can potentially cause you to lose your kitchen, our even your home if they are not dealt with properly. Here are proper ways to deal with a grease fire and ways you can prevent a grease fire. 

First off, how does a grease fire start? 

- A grease fire can occur when cooking oil becomes too hot and begins to ignite itself. Vegetable oils commonly have a smoking point of 450 degrees Fahrenheit. 

I've created a grease fire, what do I do? 

1. DO NOT PUT WATER ON A GREASE FIRE. Some may think the number one way to put out a fire is with water. As that may be correct in some situations, within this situation it is not. The water instead will cause the burning oil to splash which will cause the fire to spread instantly. 
2. Instead of using water, you want to starve the fire of oxygen so grab a metal lid or baking sheet and cover the fire. 
3. Turn off the heat source
4. If the fire itself is small ,you can pour baking soda or salt to put it out. If you don't have those, you can use a Class B dry chemical fire extinguisher to extinguish the fire. 

IF YOU CANNOT EXTINGUISH THE FIRE, EVACUATE IMMEDIATELY AND CALL 911

How do I prevent a grease fire? 

• If you are ever cooking, frying, boiling, or any type of cooking, it is best to stay in the kitchen at all times to keep an eye on everything
• Keep anything flammable away from your stovetop
• If you exceed recommended grease temperatures and notice it begin to smoke, turn off the burner and let it cool. 
• Keep a lid near the pan you are cooking in 

Remember anytime you are cooking with heat, be smart and be prepared! 

Odor Problem? We know just what to do!

1/21/2019 (Permalink)

Tired of your home spelling bad? Let the experts at SERVPRO of North Central Mecklenburg County come out and inspect your home and offer an effective plan for removing that smell. Be it pet odor, barbeque odor, cigarette odor or mold, we use the IICRC industry standards to eliminate the smells. Not only do we use the IICRC standards, but our technicians are also IICRC certified in Odor Control. We are used time and time again by real estate professionals to remove cigarette smoke odors from a home before it is put up for sale. We also will thoroughly clean your carpets and ducts and vents if necessary. Call our office at (704)596-9700 to discover what we can do to help start your New Year off right. 

Ways to Prevent Kitchen Fires

12/28/2018 (Permalink)

Kitchen Fire Spreading Quickly

House fires happen year around. Kitchen fires are number 1 on the list of leading causes of house fires. The kitchen is an area of the house that is used daily, but can be the most dangerous. There are a few safety tips SERVPRO of North Central Mecklenburg County would like to share with you. Next time you are in the kitchen try to do the following:

1) Pull back your hair and roll up your shirt sleeves to keep them away from cooking services

2) Keep children and animals away from cooking surfaces.

3) Use kitchen time so you know when food is done.

4) Check and make sure the stove top and oven are completely off when exiting the kitchen.

5) Keep a lid close by when you are cooking to smother small fires.

6) Keep pot holders, towels, paper towels away from the stove top. 

7) When using cooking oil don't leave the kitchen and be very attentive. 

These are things we often forget about, but can cause a kitchen fire quickly.

MOLD MOLD MOLD

10/26/2018 (Permalink)

Mold is a fungi and it’s is everywhere in nature. There is mold in the outside air we breathe. The issue with mold indoors is the type of mold that has developed and its concentrations.  

When an environment contains the right amount of nutrients, moisture, and oxygen with ideal temperatures, mold growth can occur. Mold thrives between 60-90 degrees Fahrenheit.  Mold enjoys the humidity of Charlotte.

Mold uses cellulose materials as nutrients for its growth. Some forms of cellulose materials that exist in an indoor environment include the following:

• Drywall
• Paint
• Wallpaper
• Wood Members
• Insulation
• Hardwood Flooring
• Carpet
• Clothing
• Food

Mold is typically fuzzy or wooly in texture with colors ranging from black, green and brown to yellow, gray, pink and white.

The type of mold that exists in an indoor environment cannot be determined by the naked eye.

An on-site inspection by a  professional will help develop a proper course of action. We proudly service the Charlotte area as well as the Huntersville, Cornelius and Davidson areas. We listen to your concern's, be it young or old family members, pets, or other limiting factors. We are here to help at (704)-596-9700  

source:blackmoldresources.com

Mold vs. Health

10/22/2018 (Permalink)

How mold can affect your health?

The effects of mold on individuals varies. Our body is constantly battling various intruders and one of those intruders is mold. While many people have strong immune systems to battle these intrusions, even the healthiest individuals suffer from adverse health effects from mold due to one of the following:

• Mold Allergies 
• Weak or Undeveloped Immune System 
• Exposure to High Concentrations of Mold
• Exposure to Toxic Mold 

Some indoor molds have the ability to produce mycotoxins, which are toxic byproducts produced during metabolism. Symptoms caused by mycotoxins vary depending on the type, amount, and duration of exposure. Mycotoxicoses can result in acute toxicity, causing a rapid onset and obvious symptoms of toxic response, or chronic toxicity, caused by low dose exposure over a long period of time, typically resulting in cancers and other irreversible effects. In either scenario, the mycotoxins can enter the body via ingestion, skin contact, or inhalation.

We at SERVPRO of North Central Mecklenburg County are trained in the removal of mold. We are here to help answer questions you may have and to offer sound practical advice. Call us at (704)0596-9700

SERVPRO of North Central Mecklenburg County

source:http://blackmoldresources.com/

Indoor Mold, How much do you really know?

10/20/2018 (Permalink)

An indoor mold problem can show itself in different ways. Some common indicators include:

• Visible mold growth
• Musty or moldy smell
• Staining/discoloring of the ceiling or walls (water damage stains)
• Known leak or water damage (within the past few years)

Any of the above should bring about concern with property owners or occupants as they can be an indicator of an indoor mold problem.

Unfortunately, while these conditions should warrant a reaction, many people don’t react until their health or the health of someone they know is impacted.

Despite the indicators, addressing a potential mold problem is important. The first step in this process is to verify whether or not you actually have a problem and, if one is present, the size of the problem.

Several environmental inspection companies are available to investigate a property to determine if a harmful mold growth and environmental contamination exists. During the property inspection, samples of the air and surfaces may be taken during the mold testing process. These samples should then be analyzed by an independent third party lab to detect the presence or absence of mold growth within the area in question.

 If the investigation of the property concludes that the indoor environment is unsafe, mold remediation should be pursued. It is not recommended that mold be remediated by a private party, regular contractor, or maintenance worker as this can exacerbate the problem. The best choice for mold remediation is a professional mold remediation or damage restoration company that is experienced and certified in environmental remediation and decontamination such as SERVPRO of North Central Mecklenburg County.

SERVPRO of North Central Mecklenburg County

 source:blackmoldresources.com

Staff Training

8/10/2018 (Permalink)

Winston and Nichole

One thing that SERVPRO of North Central  train and learn new techniques. 

This week Winston and Nichole were able to attend an area meeting. These meetings are great because they are educational, but allow the staff to have a little fun. 

While attending a local training session by SERVPRO corporate employees Nichole and Winston learned things that will help them during the job as well as for customers.

After our employees come back from training we love to hear from the. When Nichole was asked what was her favorite part of the training she said, "It was good to hear from other franchises about what works for them and what doesn't. I also like the changes that are being made on the website. Website changes allow customers to see who they are dealing with and get feedback from other people who went through a situation just like them".  

Charlotte's Spring is the Beginning of Mold Season

4/18/2017 (Permalink)

SERVPRO of North Central Mecklenburg County can help you remove that nasty odor.

With spring upon us, it's time to think about spring cleaning and getting rid of that odor that's lingered all winter. Let the experts at SERVPRO of North Central Mecklenburg County come out and inspect your home and offer an effective plan for removing that smell. Be it pet odor, fireplace odor, cigarette odor or mold, we use the IICRC indstry standards to eliminate the smells. We are used time and time again by real estate professionals to remove cigarette smoke odors from a home before it is put up for sale. We also will throughly clean your carpets and ducts and vents if necessary. Call our office at (704)596-9700 to discover what we can do to help start your spring off right.