The Process for Restoring Your Home After Water Damage | SERVPRO® of Northeast Charlotte

1/28/2022 (Permalink)

When water damage strikes, make the call to SERVPRO of Northeast Charlotte for A-to-Z cleanup and restoration.

On a daily basis, there are 14,000 Americans who experience water damage issues in their homes. If this happens to you, you can count on us here at SERVPRO to help you all the way through the cleanup process.

Because any kind of damage to your home is life-altering, we will be here ready and waiting for your call. Here’s what to expect from us at every step of the process:

Emergency Contact. Emergencies tend to happen at the most inopportune times, and because we know that, we are here for you 24 hours a day, seven days a week. We will talk with you to gather information about the nature of the damage, set up an appointment to visit the site in person and determine next steps. We know that a quick reaction time isn’t only necessary for your home—it’s also important for your checkbook and mental well-being.

Inspection and Water Damage Assessment. When our SERVPRO technicians arrive, we immediately make sure that the water has been stopped at the main source. We will then evaluate the damage, making note of any hazards along the way, and sit with you to figure out where to begin.

Water Removal. We will start by removing all the water inside of your home. We use powerful pumps and extraction units that can remove hundreds, or even thousands, of gallons of water from your home.

Damaged Material Removal. As we remove the water, we will work with you to discuss what items can be saved and what will need to be replaced. We will act quickly to remove the items and use industry-leading equipment to help restore your belongings.

Cleaning, Sanitizing and Deodorization. Water damage obviously creates a need for cleanup, sanitizing and deodorization for many things inside the home. We will work diligently to make this happen by using time-tested techniques to restore your belongings.

Drying. The drying process doesn’t stop once the standing water is gone. There is remaining moisture that eludes the eye, which we can remove by using our cutting-edge equipment. Base on the specific needs of your situation, we do whatever we can to help moisture levels return to normal. This will help prevent mold growth.

Monitoring. Throughout the process of drying out your home, we stay in constant contact so that we can assess the damages and make sure we are using best practices. We will call and make visits daily so that we can adjust equipment and techniques as needed to speed things up.

Repairs and Construction. While the water might be gone, it doesn’t mean the hard work is over. That’s when the reconstruction or repairs begin! And we can handle everything from the simplest things to large scale rebuilds if that’s what it takes.

When water damage strikes, make the call to SERVPRO for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like it never even happened.”