Why SERVPRO of North Central Mecklenburg County?

7/24/2019 (Permalink)

As many of you know working in different job fields the behind the scenes often goes unnoticed. A year and a half ago I- Nichole began working for SERVPRO of North Central Mecklenburg County. Working in the office has always seemed easy to me. For years I worked in higher education, but this has been different. SERVPRO of North Central Mecklenburg County isn't just a "job" to me. Why SERVPRO some might ask? Well, it all starts with community, communication, and customer service. SERVPRO of North Central Mecklenburg County has showed me how important it is to get involved with the customers. Many places of employment people are often simply just a number. The first week on the job it was great to see how personal the office staff and production teams can get. When I say personal NOOOO not being nosey, but just checking on the customers. A simple call, Hello this is Nichole from SERVPRO I just wanted to check on you. We have been doing some work at your home how are things going. Yeah it seems little, but it goes a long way. Not only is customer service and communication a big factor for SERVPRO of North Central Mecklenburg County, but community. I have never worked for a company that the owner loves to support local businesses, schools and all about bettering the area. When someone asks me where I am employed or what makes our franchise different from the rest, I have so many things to share and for that alone I know this is where I am supposed to be.