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The 3 Largest Storm Damage Threats | SERVPRO® of Northeast Charlotte

9/28/2022 (Permalink)

"a large lightning strike off in the distance of a dark sky" When you suffer storm-related damage to your home or business, make SERVPRO of Northeast Charlotte your first call.

If you see severe weather in the forecast, chances are that there is always an element of worry in the back of your mind. Storm damages are very real and common when the weather gets severe enough! Thankfully, a lot of homes nowadays are built to withstand severe weather, but there is always a risk involved when it comes to Mother Nature.

We address the three largest threats to our homes in this latest blog post! Water, wind and impact damages are among the most common reasons for home damage, and if the incoming storm is producing all three threats, you could have a big mess on your hands.

However, just because there is a storm in our area, it doesn’t mean that your home will suffer any sort of damage. It all depends on the incoming system and the weather it is producing. Your location in the city, the landscape around your home and the very structure of your home also come into play as well.

In Charlotte, we see severe thunderstorms, tornadoes, flash flooding and winter storms, so it is crucial to be prepared for the variety of threats that we are susceptible to.

Wind, water and impact damages can come out of any of the above threats, so let’s break them down below:


Wind can come with tornadoes and any sort of severe storm. When it blows quickly enough, it can cause massive amounts of localized damage. Even thunderstorms alone can produce winds over 100 mph.

Wind has dual threats. By itself, it can sheer off house siding or pull shingles off the roof. And wind can make trees and other large objects seem weightless, allowing them to become projectiles.

Make sure to stay inside if a straight-line wind warning is issued or if the wind speeds start to pick up.

If you have enough of a heads-up before any incoming storm, you can tie down any loose furniture or play sets in your yard and also clean up any dead trees or limbs. Reducing the amount of hazards in your yard can keep your damage risk low.


We rely on water from storms to keep our lawns, trees and gardens thriving, but if the rain is heavy enough, it can cause massive headaches for homeowners! Water can flood basements, weaken walls and floors, and cause exponential mold growth if left untreated.

To reduce your risk of widespread water damage, make sure that any landscaping you do ensures water flows away from the foundation of your house, or consider installing a rain garden! A rain garden can enhance the beauty of your yard while also providing a place for all of the storm water to flow to.

If your home has gutters, keep them clear of any blockages. When your gutters can function properly, it helps move water off of your roof and away from your home.


Perhaps the most scary of the three is “impact damage.” Whenever a large tree or outdoor object falls or is tossed into your home, there is the potential for catastrophic and costly damages.

Do your best to keep your trees maintained by trimming them regularly and removing any dead limbs quickly. You can also try to secure any large outdoor furniture if you have enough time ahead of a storm.

The cost associated with severe weather damages is huge! In just 2021 alone, Americans reported over $145 billion in damages. This number can be reduced by incorporating some of our storm preparation tips!

When you do suffer some sort of storm damage to your home or property, we want to be your first phone call at SERVPRO of Northeast Charlotte. We have a quick response time and can get going on your restoration project right away.

When you suffer storm-related damage to your home or business, it’s important that you know who to call! Contact us today to get your storm damage restoration started faster.

Reducing the Flooding Risk for Your Home | SERVPRO® of Northeast Charlotte

9/28/2022 (Permalink)

"a group of residential homes with major flooding in back yards" Experienced water damage in your home? Call SERVPRO of Northeast Charlotte to get the restoration process started right away.

Whenever water is involved in a natural disaster or home accident, the damages can be immediate and expansive. It only takes an inch or two to cause lasting problems to your home.

Were you aware that not all insurance policies cover flood damage? Knowing that should be the motivation you need to prepare as much as you can to prevent the damage before it even happens.

Did you know that there are 19,841 acres of land located in a floodplain in Mecklenburg County? Whenever there is heavy rain, the risk of flooding in floodplains increases because these areas were naturally developed to hold a lot of water. You can use this helpful tool to see if your personal address is located in a flood zone.

Starting Outside Your Home

Gutters are a great tool when it comes to protecting your home from flood risk! A properly working gutter system keeps water off of your roof and helps it flow down and away from your foundation.

If you love to garden and grow your own food, you can actually use your garden as a natural flood prevention tool! Plant your garden in an area of your yard that seems to collect a lot of water and make sure to angle it away from your home so that the falling rain flows down to your veggies and flowers.

Protecting your propane and fuel tanks is also a great idea before any incoming weather. Anchor them to the ground so you don’t lose them in a flood, and if you have any electrical outlets located on the ground, it may be a good idea to try to relocate them to a higher spot.

Inside the Home

Protecting your lowest levels and basement starts with a sturdy foundation! Many water issues can be traced back to a crack or a leak in your foundation. Inspect your foundation blocks often to catch any cracking and seal them up right away.

Protecting your home from flooding can be cost-effective if you take simple steps every day. Being prepared will benefit you in the long run!

Flooding can also originate from issues inside the home. All it takes is for your washing machine to overflow or a leaky pipe to burst for you to have a large issue on your hands.

If you notice any small leaking or water drips, address the problem immediately to hopefully stop the problem in its tracks. Installing a leak sensor can also help catch any problems right as they are happening.

Protect the things that you love most in your home! Precious photographs and keepsakes should be kept in an area of your home that is safe from flooding, and it is even better if you get them high off the ground in a waterproof container. Important documents and your emergency plan should also be copied and kept in a similar area so that you are always ready for anything.

Experienced water damage in your home? Call SERVPRO of Northeast Charlotte today to get your restoration completed faster.

Your Home’s Risk of Lightning Fires | SERVPRO® of Northeast Charlotte

9/28/2022 (Permalink)

"multiple lightning strikes off in distance of dark purple night sky " If you are dealing with smoke or fire damage from a recent fire, call SERVPRO of Northeast Charlotte to learn about a restoration solution for your is

Whenever fire affects your home, it can be dangerous and cause extensive damage. Thankfully, many internal home fires can be prevented by staying attentive to any cooking or being responsible for flames you light. However, when the fire risk originates naturally, it can be much harder to prevent.

Thankfully, being personally struck by lightning is still a rare occurrence, but lightning strikes on houses are actually relatively common. Approximately 70,000 damage claims were reported due to lightning in 2020. If your home is struck by lightning, take the following precautions to help reduce your risk of damage or injury.

Lightning Formation

Lightning begins as a giant spark that travels from the clouds to the ground (or your roof). Normally, lightning is associated with severe weather, but it can also happen during forest fires, heavy snowstorms and even dry conditions.

Lightning and Your Home

If lightning does strike your home, it can be immediately a dangerous situation and will often start a fire due to the intense heat and transfer of electrical current. If a fire does break out, you might not notice it right away if it starts in your attic or in one of your walls.

Even if you don’t see the fire, you will probably immediately know what happened because lightning strikes are immensely loud and can produce a burning smell as they burn whatever they touch on the way down.

Installing a lightning rod can help reduce the impact of damages to your home. A lightning rod is designed to help deflect and absorb the impact of a lightning strike so your home doesn’t have to take the full force of its energy.

It might also be a good idea to buy a surge protector for your electrical panel to avoid a major problem if the strike hits your electrical box.

Lightning in the Area

If your home avoids a direct lightning hit during a storm, that doesn’t necessarily mean you are out of the woods! If a strike hits a neighboring house, it can also start an out-of-control fire if the flames aren’t controlled quickly. An average of 9,000 wildfires are caused by lightning strikes every year.

Reduce the risk of your property catching fire by cleaning up brush or dead leaves, and check your smoke detectors every month to ensure they are ready to alert you of any danger.

If you do encounter a fire, call 911 immediately and exit your home as soon as you can. When the fire is out and it is safe to re-enter your home, call us at SERVPRO of Northeast Charlotte.

Fire damage can be extensive and tricky to restore, but we are highly trained and passionate about the restoration process. We will get you back into your fully restored home right away!

Have you experienced smoke or fire damage in your home? Call us today to get the restoration finished fast.

SERVPRO Is Your Restoration Team | SERVPRO® of Northeast Charlotte

8/4/2022 (Permalink)

"a group of employees with restoration tools walking away from SERVPRO van" No matter what type of disaster you face, SERVPRO of Northeast Charlotte is only a phone call away.

Being a business owner can be both liberating and overwhelming. We have a unique understanding of this position because we are an independently owned and operated SERVPRO location, so we are invested in our business just like you are invested in yours.

When it comes to preparing for natural disasters, it is crucial to have a plan in place for multiple scenarios.

While we all wish that we could control the weather and ward off any natural disasters, the reality is is that the only way to combat it is to be prepared. Prepping for any scenario ahead of time can reduce the impact of any weather or disaster.

If you are a business owner in the Charlotte area and you also live within the city limits, you could find yourself suffering damages at both your business and home from the same storm system or disaster. Recovering from both at the same time can seem insurmountable.

Taking the time to prepare your home and your business property for potential threats is a great first step. Creating an emergency plan can keep everyone involved in the process so that if it needs to be implemented, everyone knows how to react.

Using local resources is a great place to start when deciding what to include in your emergency plan. On a broad scale, the American Red Cross operates a helpful website that gathers resources and data from around the country to offer suggestions on how to prepare for certain disaster situations.

More locally, the city of Charlotte has a great emergency management department that offers tips and suggestions for our area. They also have a great Twitter account you can follow for immediate updates!

It is likely that you will experience some sort of property damage in your lifetime. Reacting quickly to any situation is key, so call us first!

Why Choose SERVPRO?

We approach each situation differently. No two natural disasters are exactly the same, so we never treat any restoration projects the same either. We know how to adapt to each scenario and create restoration plans that reflect their unique situations.

Using water damage to explain, more than 14 million homes in the United States are at risk of flooding every year. While flooding can produce disastrous effects in certain areas, not every single home will experience damages the same way. We adjust our scale and scope for each individual home.

We are here for you 24 hours a day. Disasters don’t run on a time clock, and neither do we. If you discover a flooded basement due to your old washing machine at 2 am or accidentally start a kitchen fire at 10 pm, we will answer your call and jump into action.

Especially when it comes to mold and water issues, the faster we can get to you, the better chance you have at avoiding lasting damages.

We see your project through in every aspect. While our end goal is to complete your restoration project expertly and thoroughly, we also offer other assistance every step of the way.

We will pull out the moving boxes and suitcases to help you pack up your undamaged belongings while your restoration is occurring, and we can be your support while discussing your claim with your insurance company. Whatever you may need during this process, we are here to help you.

No matter if your disaster occurs at home or at your business, your local crew at SERVPRO of Northeast Charlotte is here for you. Our highly trained teams have the best industry-leading equipment and will get your restoration done as quickly as we can.

When you suffer damage to your home or business, it’s important that you know who to call! Contact us today to get restoration started faster.

Responsible Backyard Fire Practices | SERVPRO® of Northeast Charlotte

8/2/2022 (Permalink)

If you have experienced fire or smoke damage, contact SERVPRO of Northeast Charlotte. img src =”bonfire.jpg” alt = "a close up view of a bright campfire burning at night"

Summertime is the perfect time to enjoy the warm weather with your family. Making memories around a bonfire is a special opportunity during the summer months.

It is commonplace to utilize fire for many uses in our day to day lives. Whether it be bonfires, meals, pest control or burning debris, we constantly use fire as a resource.

Even though we have the best intentions to practice proper fire safety, any time there is flame, there is the potential for danger. The National Park Service claims that nearly 85% of wildfires are started by humans.

Understanding fire risk doesn’t mean you can’t still partake in leaf burning, backyard bonfires or lighting up your grill to prepare burgers. It simply means that you should always practice the safety measures below to help reduce your fire risk every time you light a flame.

Fun and Fire

Some of the most common ways that unwanted outdoor fires are started are by neglected campfires, grills or fireworks. On average, grills start 8,800 home fires each year. Be sure to check on propane tanks and your gas lines that lead into your grill before lighting it, and never leave it unattended.

Campfires have their own unique safety requirements. Choose a safe location away from any structures, wood piles or anything flammable.

Use only a match or a lighter, and only use wood as a burning source once your fire is established. Embers can be just as dangerous as an open flame, so make sure your fire is completely extinguished when you are done.

Any freestanding fire pits should be treated with caution as well. It should never be placed on a wooden surface or underneath an overhang.

It can be tempting to feed your fires household waste or excess clutter from your home, but you should only use approved firewood.

Even though the 4th of July has passed, if you are having any sort of celebration with fireworks, make sure to remember the rules in Charlotte. No pyrotechnics are allowed, and only small, non-exploding ground fireworks are permitted.

Other Outdoor Fire Hazards

If you have a yard that is ripe with leaf drop or pine needle drop in the fall, burning your debris might be the most effective way to tend to your yard, but be very careful with this disposal method.

Before you even begin lighting your fire or gathering your materials, check the North Carolina Forest Service website to see if there are any restrictions in place or apply for a permit if it is needed at the time.

Cleaning out debris is an essential part of minimizing your risk of exposing your home to a wildfire. Understanding what to burn and following general fire safety guidelines will help prevent your fire from growing out of your control.

If you have a gas can in your shed or garage, use extreme caution. Improper storage of these cans can have terrible outcomes. Only use approved containers, and only use the gas for its intended purpose. It can be tempting to use it as an accelerant in your campfire, but that can lead to burns and an out-of-hand fire situation very quickly.

Before you light any sort of outdoor flame, check weather conditions and make sure it is not too windy or dry before lighting up. If there is any sort of danger, pick another day or choose another activity.

If you do experience any sort of fire damage, call us at SERVPRO of Northeast Charlotte. Our trained team of technicians knows how to handle fire damage, and our goal is to restore as much of your property as quickly as we can.

Burn safely outdoors. And save some chocolate for us! If you have experienced fire or smoke damage, contact us today to get restoration started faster.

Storm Safety Starts With Weather Alerts | SERVPRO® of Northeast Charlotte

8/2/2022 (Permalink)

= "a red and white severe weather alert sign" If you suspect any damage to your home from a recent storm, call SERVPRO of Northeast Charlotte

Are you aware that there are 42 different kinds of weather alerts that are associated with all the types of severe weather that could occur? All of these alerts fall into several different subcategories as well.

But when you are in the middle of a potentially dangerous storm situation, all of that information can seem overwhelming and downright confusing.

Thankfully, we don’t experience the kinds of weather associated with all 42 alerts, but it is still important to understand how the different alerts are created and it is important to know which alerts will affect us here in northeast Charlotte.

How Most Alerts Are Issued

When a weather alert is being created, many different variables go into researching and coming up with the predicted forecast. Forecasters use a multitude of tools and data points to help predict the severity, location and strength of any storm system.

The National Weather Service is the organization that is in charge of the weather forecasts for the entire nation. While that seems like a large job, it is actually broken down into six regional offices across the country to help keep the alerts localized. The office that is responsible for alerts in Charlotte is the Eastern Region in Bohemia, New York, and there are also sub-offices located closer to home.

The NWS forecasters and staff look into satellite radar, sensors, seismic and solar activity to help formulate their weather predictions. While weather can always change quickly and it can be hard to pinpoint an exact forecast, their goal is to always provide the most accurate prediction as possible to help people stay safe.

The Importance Differences of Watches vs. Warnings

When you start to learn about the different kind of alerts, the first ones you should familiarize yourself with are watches and warnings. This universal language is used in virtually all weather alerts.

When watches are issued, it means that the conditions are appropriate for an incoming storm to turn severe. Watches typically cover large areas, but don’t require you to immediately seek shelter.

When warnings are issued, on the other hand, danger is imminent and it is time to head inside and stay out of the elements until the storm has passed in order to protect yourself and your family.

In Charlotte, we experience severe storms, tornadoes and even winter weather advisories! It seems like we can experience a wide range of weather here sometimes. When you understand how each of these storm alerts are issued, the more prepared you can be for when the weather turns severe.

Protecting Your Home

If you are aware of any alerts ahead of time, you can also take some precautionary measures to protect your home ahead of the weather.

Clearing your gutters and securing your outdoor furniture are two easy tasks that can make a big difference in your risk of water damage or home damage when the storm hits. You should also take the time to update your emergency kit and add any necessities.

If you do end up suffering any type of damage from a storm, take thorough pictures of the damage and then call us right away. SERVPRO of Northeast Charlotte will answer your call 247, and we will be out to help you with any restoration and repairs as soon as we can.

The more knowledgeable you are about what weather can affect us here, the more prepared and safer you can be. With the proper weather alert knowledge, you can handle any type of storm system that we encounter this season!

Experienced storm damage to your home or property? Contact us today for a quick response!

Commercial Damage Risks to Your Charlotte Business | SERVPRO® of Northeast Charlotte

8/2/2022 (Permalink)

"a large commercial building with extensive damage to roof and siding " SERVPRO of Northeast Charlotte is your local commercial disaster team. Contact us to learn more about our commercial damage restoration services.

The United States is centered around businesses. We either work at one, use the services from one or own one.

Business owners have a set of challenges when it comes to keeping their businesses functioning smoothly. In addition to the daily tasks, having a solid plan of how to react to natural disasters or damages to your business is essential.

As the years pass, it is actually getting more expensive to recover from a natural disaster or storm in the United States. In fact, the United States is seeing an average of $158 billion dollars in damage over the past five years, which is a large increase in costs compared to other years.

In fact, we recently had a storm roll through Charlotte that brought incredibly high winds and caused large amounts of tree damage. We also lost power in various neighborhoods.

If you owned a business that was affected by the power outage, it could have affected your daily business goals or revenue if you had to be closed until it was restored. Below are some ideas of how to minimize your risk of damage in your own businesses.

Water Damage

Water issues and flooding problems are a constant threat to business owners. It is one of the most common reasons for commercial damage because the cause can originate from many different sources.

Flood waters or excessive rain can sink down into your foundation and degrade your internal structure, and they can infiltrate walls and floors. If your property isn’t graded, consider having it done to help route rainwater away from your building.

Water damage can also be caused by slow leaks from plumbing or faulty appliances. Do a property check regularly to catch any new or worsening issues.

Storm Damage

When a severe storm rolls through Charlotte, it can have disastrous effects on buildings, trees and properties in general. In addition to the complications that can come from structural damage, power outages can cause all kinds of problems if you rely on reliable electricity or refrigeration for your business.

If a storm brings winds between 10 to 45 mph, it can be an inconvenience and cause minor debris afterward, but if the storm comes with winds of over 100 mph, it can fully level businesses, tear off roofs or garages and upend trees.

Even though protective measures can be costly, consider adding window reinforcements or get your roof inspected regularly to help reduce the risk of irreversible damage.

The good news is that taking the cost-free measure of routinely checking your plumbing, windows and doors can help stop a lot of the potential water issues in its tracks. If you can catch issues ahead of a storm, it can save you a lot of time and money in repairs.

Calling SERVPRO of Northeast Charlotte

If your property is damaged, it can feel disheartening. If the damage is severe enough, it can start to affect your livelihood. Thankfully, responding to your disaster is what we do best.

We are here to help 247 and will answer your call when you need us. We will respond to your disaster and get you back open for business as quickly as possible.

If you have experienced damage to your business or want to learn more about our commercial damage restoration services, contact us today. We’re here to act fast, 247.

Preventing Home Fires Starts With You | SERVPRO® of Northeast Charlotte

8/2/2022 (Permalink)

= "interior view of a room with items completely destroyed by fire  " If your home is damaged in a house fire, SERVPRO of Northeast Charlotte is here to help. Contact us for any fire restoration need

So far in 2022, more than 20,000 house fires have already been responded to by the American Red Cross. While that number may seem already very high, that is not even the full number of how many have actually occurred this year in the United States.

That number may seem overwhelming, but don’t worry too much! If you have a working smoke detector in your home, you are already providing yourself with the best way to protect yourself from devastating fire damage. Smoke detectors paired with a few of the tips below can help minimize your fire risk.

Clear the Clutter

Decluttering can be a great way to refresh your home, but it also helps reduce fire hazards in your home. Be sure to keep clear paths throughout common spaces like hallways, stairs and entryways so that the exits are always easy to reach in an emergency.

Having excess belongings in common areas also pose a danger if a fire breaks out. More materials are simply more fuel to a raging fire. Do your best to keep things organized and find a proper place for your possessions.

Overloaded extension cords also contribute to a large amount of home fires. Be cautious about loading up power cords or outlet extenders, as they can easily overheat or surge. Unplug appliances or electronics when not actively using them.

Make Note of Outdoor Hazards

Does your property have any beautiful pine trees? If so, you probably deal with fallen pine needles consistently every fall and spring season.

Pine needles are incredibly flammable when dried out, so make sure to take a walk around your house every so often to make sure they are not clogging up any air flow vents, gutters or are up against any outdoor appliances that would be a fire hazard.

Create Defensible Spaces

Did you know that the plants and trees around your house can actually serve a purpose other than as aesthetic or shade to your yard? By being intentional with how you plant things around your home, you can provide your house with a natural barrier that will slow an external fire before it gets to your home. This gives you more time to evacuate and more time for your local firefighters to get to your home to help.

Some states on the West Coast, like California, have enacted defensible zone requirements for yards due to their proven ability to ward off fires. Even though we are on the opposite coast, it is still a good idea to start incorporating this to landscape practices.

Dust and Clean

Cleaning may seem like it has nothing to do with preventing home fires, but it can actually make a great deal of difference. Accumulating dust, especially around things like water heaters or dryers, can be a large fire risk. Simple dusting and spot-cleaning these areas can help keep that risk down.

Also take time to clean your stove and oven regularly as cooking is one of the number one reasons for home fires.

Your home takes care of you on a daily basis, so adding some of these practices to your daily life can help take care of your home. Limiting fire hazards in your home is a great way to ensure you provide your family with a safe place to live.

If you have experienced fire damage or want to learn more about our fire damage restoration services, contact us today. We’re here to act fast, 247.

The Steps to a Storm Safety Plan | SERVPRO® of Northeast Charlotte

8/2/2022 (Permalink)

"a dark cloudy sky with lighting strikes off in the distance If you discover storm damage to your home or business, reach out to SERVPRO of Northeast Charlotte right away.

When severe weather arrives, it can be both exciting and a bit frightening. The possibility of strong winds, heavy rain and even tornadoes can cause numerous issues for your home and your family. Also, considering that there are around 100,000 thunderstorms throughout the United States every year, severe weather situations are bound to happen more than once in a season.

We all know that we cannot control the weather and ward off storms, but we are able to prepare for them ahead of time! By doing some prep work, you can be ready with an emergency kit, a solid communications strategy and a plan for dealing with potential damage after the storm. Being proactive in this way can help you be prepared for any bad weather in northeast Charlotte.

Did you know that 450,000 people living in inland North Carolina are at a higher risk of flooding during and immediately after severe weather? With a large amount of our residents at risk of quick flooding conditions, the more prepared we are for when the rain comes, the better chance we have of minimizing risk to ourselves and our homes.

Your Communication Strategy for Severe Weather

Have you discussed with your family about the best way to communicate during and after severe storms? It is necessary to be able to connect with your household members to alert them of any announcements and to stay informed of any weather changes.

In addition, you should have access to a reliable cellphone and an NOAA weather radio so you can be aware of any local news alerts or if a watch turns into a warning in your area.

You also need to locate a safe shelter area in your home that will be your sheltering location (like a basement or an interior room) that everyone knows is the place to go to when the weather becomes severe. It should be the lowest point in your home or an innermost location that is away from windows.

The Ideal Emergency Kit Essentials

Your emergency kit should be stocked and ready to use in your safe shelter location at all times. It should be packed with nonperishable food that will sustain everyone for 72 hours, drinking water for everyone in your household, first-aid supplies and flashlights.

Your “After the Storm” Checklist

After the weather passes and you are able to move out of your safe area, review your safety plan and connect with your family and household members as soon as possible. When everyone has been marked safe, check your property for damage.

If you do discover damage, calling us at SERVPRO of Northeast Charlotte is the best choice to make. We will be ready to answer and get you set up with a proper timeline to fix all of your damages.

At the very end of your storm experience, make any necessary adjustments to your safety plan, communication strategy and emergency kit. Any steps you take now will help you be better equipped for the next time you encounter severe weather in Charlotte.

If you discover storm damage to your home or business, you can count on SERVPRO to handle the restoration. We’re here 247 to spring into action—get in touch with us today.

The Quick Progression of Water Damage | SERVPRO® of Northeast Charlotte

8/2/2022 (Permalink)

= "a bathroom sink showing signs of a water leak" SERVPRO of Northeast Charlotte is your 24/7 water restoration expert. Call us right away if you need immediate service.

When life gets busy, things that may seem insignificant at the time may get passed over. For example, that leaky faucet in your bathroom or the odd water spot here or there will get ignored.

Unfortunately, even the smallest of water issues can have destructive effects on your home. An average household leak can waste up to 10,000 gallons of water in a year.

Water damage will progress quickly and spread rapidly if not properly addressed. Water damage can leak into your wood or vinyl floors, into your walls or through your soft carpet and furniture.

Here’s what you need to know about the timeline of water damage:

In the First 24 Hours

If you live in a house, there is a one in four chance of a flood damaging your home within a 30-year period in a high-risk area. Living on the coast, we are susceptible to flash flooding from storms and hurricanes, so it is crucial to know what to do in those early hours after the event.

The 24 to 48 hours after the disaster or storm are vital to preventing long term or irreversible damage. While quick action can help in the long run, certain items in your home can immediately fall victim to water’s disastrous effects due to their fragile nature.

Items like furniture, upholstery, scrapbooks or precious photos are uniquely vulnerable to the damaging effects of water or moisture. They can take a longer time to dry out or can be ruined beyond repair with even the smallest amount of moisture. If that isn’t bad enough, these items are susceptible to mold, and it can take hold and grow quickly if left untreated.

SERVPRO’s expertise and “restore vs. replace” mentality can help you save your belongings. We make sure to remove the fragile items quickly to start the restoration process as soon as we can.

We treat your precious keepsakes with care, and we do our best to help reverse the damage. However, if something cannot be successfully restored, this will be communicated to you.

Within the First Week

Within the first week, water damage will quickly worsen and mold arrives in this timeframe. Mold can spread like wildfire if left untreated, and if it sets in and grows, it can be detrimental to the integrity of your home.

After One Week

The longer you wait to address the water issues, the higher the cost and the greater the efforts to restore your home will become. Parts of your home could be damaged beyond repair if not treated.

How SERVPRO of Northeast Charlotte Will Help

Our restoration process begins with the first phone call, which ideally happens within the first 24 hours after damage. When we arrive, we begin the water extraction process to remove the bulk of the water. From there, we clean, sanitize and deodorize your floors and walls, and finish with our industry-leading drying equipment to dry up any remaining and hidden moisture.

After these initial steps, your home may need construction work to get your property back to its preloss condition.Our technicians can assess the construction needs, and we can even help with the rebuilding process.

Regardless of the situation, SERVPRO of Northeast Charlotte will take you along with us at every step and have you back in your home or business as soon as we can.

Regardless of the type of water damage sustained, SERVPRO has the tools and teams to help your home or business recover. Contact us 247 when you need a dependable team to help you recover.